JOB CODE TITLE POSITION

#

POSITION POSTING BEGIN POSTING END ITP161 IT

Support Specialist 2 00218140 Unclassified 06/30/2026 07/07/2026

Jobcode:

ITP161

Jobtitle:

IT Support Specialist 2

Job Category:

Administration Entry Salary:

$43,268.09

Pay Grade Max:

$67,287.20

Minimum Qualification:

High school diploma/GED and six (6) months of education or experience in information security, privacy, system/network administration and support, or application development and training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Preferred Qualification:

Minimum of 1 year of directly related experience in AV environments. Working knowledge of Windows and MacOS environments, Active Directory, and Microsoft 365. Hand on experience with video, conferencing platforms and live streaming software (e.g., Zoom, Teams, projectors, sound systems.) Familiarity with Crestron of other similar AV control Systems. Ability to prioritize multiple tasks and manage time effectively in an on site setting. Ability to lift heavy equipment and work flexible hours.

Note:

This is an on site position and requires reporting to the office five (2) days a week at the SOSTC offices in Forsyth, GA. Some instate travel will also be required. Min. Salary = $41,569.83 Mid. Salary = $54,425.82 Max Salary = $67,287.20

Location Name:

Central Office Address1: 300 Patrol Road Address2:

Upshaw Hall City:

Forsyth Zipcode:

31029

County:

MONROE COUNTY

Contact Name:

Kalee Hall Contact Phone#: 478-957-4174

Contact Email ID:

Kalee.

Hall@gdc.ga.gov

Comments:

Job Functions:

The Georgia Department of Corrections is seeking a proactive and customer-focused IT Support Specialist to provide comprehensive technical support for our staff and office technology, including audiovisual (AV) systems. This position is ideal for someone who enjoys hands on problem solving, collaborating with colleagues, and keeping systems running smoothly in a fast paced office environment.

Preferred Qualifications:

Minimum of 1 year of directly related experience in AV environments. Working knowledge of Windows and MacOS environments, Active Directory, and Microsoft 365. Hand on experience with video, conferencing platforms and live streaming software (e.g., Zoom, Teams, projectors, sound systems.) Familiarity with Crestron of other similar AV control Systems. Ability to prioritize multiple tasks and manage time effectively in an on site setting. Ability to lift heavy equipment and work flexible hours.

Comments/Notes:

This is an on site position and requires reporting to the office five (2) days a week at the SOSTC offices in Forsyth, GA. Some instate travel will also be required. Min. Salary = $41,569.83 Mid. Salary = $54,425.82 Max Salary = $67,287.2