Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
T
TEKsystems
IT Desktop Support Specialist
Career Insights for Technical Support Engineer / Analyst
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Hawaii data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$69,829 / year median in Hawaii
-11% projected decline
Job Description
Job Overview:
TEKsystems is seeking an IT Desktop Support Specialist to help support one of our clients. This position will be 100% on-site in Honolulu, Hawaii. There may be occasional work outside of normal business hours. The ideal candidate will be available on weekends and open to on-call after hours support if needed. This role is 100% onsite in Honolulu, Hawaii.Responsibilities:
- Provide tier 1 technical support to end users
- Provide hardware and software support and troubleshooting
- Provide phone and remote IT support
- Provide a high level of customer service and communication to end users
- Utilize ticketing system and documentation The top skills and qualifications are: Previous experience with troubleshooting hardware and software issues Previous Break/Fix experience Previous experience with hardware and software upgrades Previous experience with imaging PC's Previous experience with ticketing system and documentation Good communication and customer support experience At least 1 year of desktop or help desk experience If you have a passion for technology and enjoy working in a fast-paced environment, we would love to hear from you.
- Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type:
Full-time Pay:
$22.00- $24.
Benefits:
401(k) Dental insurance Health insurance Vision insurance Ability toCommute:
Honolulu, HI 96819 (Required) Ability toRelocate:
Honolulu, HI 96819: Relocate before starting work (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings