Rate Range:

$25/hour to $30/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. MS Customer Engineer Job Responsibilities include: Deploy, configure, and support Windows PCs, MacBooks, and iOS devices for end users across the organization. Troubleshoot and resolve hardware, software, operating system, and application-related issues in a timely manner. Install, upgrade, and maintain software, security updates, and device configurations to ensure optimal performance. Manage and prioritize support tickets, service requests, and incident queues in a fast-paced environment. Provide end-user support, technical guidance, and device setup assistance while delivering excellent customer service. Maintain asset inventory, perform equipment replacements, and support device lifecycle management activities, including lifting and moving hardware when required.

Required Qualifications:

Associate's degree, bachelor's degree, or equivalent technical certification in Information Technology, Computer Science, or a related field. 2-5+ years of experience providing desktop support, device deployment, and end-user technical support. Hands-on experience supporting and troubleshooting Windows PCs, MacBooks, and iOS devices, including hardware repair, software installation, and device configuration. Strong organizational and customer service skills with the ability to manage a high-volume ticket queue, prioritize workload effectively, and support users in a fast-paced environment. If you are interested in this role, then please click

APPLY NOW.

For other opportunities available at Akkodis, or any questions, feel free to contact me at Sachin.

Rawat@ akkodisgroup.com.

Pay Details:

$25.00 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for

Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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