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T
Teksystems
APQP Advanced Product Quality Planning
Career Insights for Application Support Engineer / Analyst
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Based on Illinois data
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What they do
An Application Support Engineer or Analyst provides technical support for software used at a company or within a business sector. Works as a part of an information technology team, with a specific focus on database management, programming or software platforms. May troubleshoot technical problems, assist new software users, or help to identify technology to improve a company's business performance.
$92,280 / year median in Illinois
-18% projected decline
Job Description
at Teksystems in Chillicothe, Illinois, United States Job Description Description Position Summary Seeking an experienced Business Systems Analyst to support enterprise APQP (Advanced Product Quality Planning) processes and engineering quality systems. This role will support Requirements Management, Design and Process FMEA ( DFMEA / PFMEA ), and Control Plan applications by partnering with Engineering, Quality, IT, and software vendors to improve tool effectiveness, user adoption, data quality, and process consistency. The ideal candidate will have experience with APQP methodologies, engineering or quality systems, requirements management, and continuous improvement initiatives within a manufacturing or product development environment. Key Responsibilities Support and enhance enterprise tools used for APQP , Requirements Management, DFMEA , PFMEA , and Control Plans. Gather business requirements and user feedback to identify system and process improvement opportunities. Troubleshoot application issues and coordinate resolutions with IT teams and software vendors. Support testing, validation, deployment, and release activities for system enhancements. Develop and maintain training materials, process documentation, and user support resources. Monitor tool performance, data quality, and user adoption. Create and maintain Power BI dashboards and reports to track product development and quality metrics. Coordinate project activities, communicate status updates, and manage risks and action items. Serve as a subject matter resource for APQP processes, FMEA methodologies, and engineering quality systems. Required Qualifications 5+ years of experience supporting engineering, manufacturing, quality, or enterprise business systems. Experience with
APQP , DFMEA , PFMEA
, Control Plans, or related quality management processes. Experience gathering and documenting business requirements. Experience supporting enterprise applications and end users. Experience with testing, issue resolution, and process improvement initiatives. Strong communication and stakeholder management skills. Power BI reporting and dashboard development experience. Skills Application support, Technical support, Troubleshooting, Customer service, Help desk support, Help desk, root cause analysis software, requirement gathering, fmea, apqp, Support, Software support Top Skills Details Application support,Technical support,Troubleshooting,Customer service,Help desk support,Help desk,root cause analysis software,requirement gathering,fmea,apqp Additional Skills & Qualifications Position Summary Seeking an experienced Business Systems Analyst to support enterprise APQP (Advanced Product Quality Planning) processes and engineering quality systems. This role will support Requirements Management, Design and Process FMEA ( DFMEA / PFMEA ), and Control Plan applications by partnering with Engineering, Quality, IT, and software vendors to improve tool effectiveness, user adoption, data quality, and process consistency. The ideal candidate will have experience with APQP methodologies, engineering or quality systems, requirements management, and continuous improvement initiatives within a manufacturing or product development environment. Key Responsibilities Support and enhance enterprise tools used for APQP , Requirements Management, DFMEA , PFMEA , and Control Plans. Gather business requirements and user feedback to identify system and process improvement opportunities. Troubleshoot application issues and coordinate resolutions with IT teams and software vendors. Support testing, validation, deployment, and release activities for system enhancements. Develop and maintain training materials, process documentation, and user support resources. Monitor tool performance, data quality, and user adoption. Create and maintain Power BI dashboards and reports to track product development and quality metrics. Coordinate project activities, communicate status updates, and manage risks and action items. Serve as a subject matter resource for APQP processes, FMEA methodologies, and engineering quality systems. Required Qualifications 5+ years of experience supporting engineering, manufacturing, quality, or enterprise business systems. Experience withAPQP , DFMEA , PFMEA
, Control Plans, or related quality management processes. Experience gathering and documenting business requirements. Experience supporting enterprise applications and end users. Experience with testing, issue resolution, and process improvement initiatives. Strong communication and stakeholder manage Job Type & Location This is a Contract position based out of Chillicothe, IL. Pay and Benefits The pay range for this position is $40.00- $40.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account ( HSA )
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave ( PTO , Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chillicothe,IL.