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Oswego Community Unit School District 308

User Support Manager (DAC)

Career Insights for Technical Support Manager / Supervisor

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What they do

A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.

$68,526 / year median in Illinois

-14% projected decline

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Job Description

User Support Manager (DAC) Oswego Community Unit School District 308 - 3.3 Oswego, IL Job Details $66,000 - $70,000 a year 18 hours ago Benefits Dental insurance Qualifications Managing technical support teams Management Team supervision Managing teams in a customer support role Frontline customer support management Supervising experience User support Leading team collaboration initiatives Associate's degree Full Job Description User Support Manager (DAC)
JobID:
17053
Date Posted:
8/20/2026
Location:
District Oswego Community Unit School District 308 is currently recruiting exceptional candidates for the position of User Support Manager. Qualified candidates will have a Associate's degree in related field; 4-5 years of experience as a Help Desk team lead and strong communication, organizational, interpersonal and multi-tasking skills for a fast-paced environment. The recommended candidate for this position will receive a regionally competitive starting salary (range $66K - 70K) depending on background and experience. A comprehensive benefits package, vacation & sick days, and 75% district-paid medical (including 100% reimbursement for non-emergency care at Rush affiliated providers on our
PPO & HCA
plans) and dental insurance. Please review the attached job description for more details. Attachment(s): Job Description - User Support Manager.pdf