This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13726443 IT Support Administrator

• Manufacturing
• Onsite in Paris, IL
• W2 Only
• \$25/hr
• $30/hr
• Candidates must be able to work on the client\'s W2 with a vendor or employer
• Candidates must be able to work onsite in Paris, IL from day 1
• Field Support Engineer at Apex Systems Are you passionate about technology and eager to make a significant impact in a dynamic manufacturing environment?

Apex Systems is looking for a Field Support Engineer ?to join our team and provide top-notch technical support to our end-users. If you have a strong IT background and a basic understanding of OT systems, this role is perfect for you! Why Join Us?

Innovative Environment :

Work with cutting-edge IT and OT systems in a fast-paced manufacturing setting.

Professional Growth :

Opportunities for continuous learning and career advancement.

Collaborative Culture :

Engage with internal and external stakeholders to optimize IT/OT systems across multiple sites.

Key Responsibilities:

Technical Support :

Provide Level II support for IT and OT systems, resolving hardware, software, and network issues.

User Training :

Conduct training sessions on IT and OT applications and tools.

System Administration :

Manage user accounts, access control, security configurations, and software updates.

Collaboration :

Work with stakeholders and vendors to identify and implement IT/OT solutions.

Documentation :

Maintain accurate records of IT and OT assets, configurations, and procedures.

Incident Management :

Log and track incidents and service requests, ensuring timely resolution.

Infrastructure Maintenance :

Assist in setting up and maintaining IT and OT infrastructure, including networks, servers, and OT devices.

Security :

Collaborate with security teams to implement and maintain security measures.

Continuous Improvement :

Propose and support enhancements to IT/OT processes and system performance.

Vendor Management :

Manage relationships with external vendors for support and maintenance services.

Compliance :

Adhere to company policies and compliance requirements.

Qualifications:

Education :

Degree in IT, Computer Science, Engineering, or 2+ years of IT support experience.

Experience :

Preferably in OT support within a manufacturing environment.

Technical Skills :

Strong knowledge of IT and OT systems, hardware, software, and networking.

Problem-Solving :

Proficiency in troubleshooting and resolving technical issues.

Communication :

Excellent interpersonal skills for training and educating end-users.

System Administration :

Experience with user management, software updates, and edge device administration.

Network Knowledge :

Understanding of network infrastructure and cybersecurity principles.

Integration Skills :

Familiarity with IT/OT integration and data exchange protocols.

Hardware Knowledge :

Knowledge of computer hardware, including legacy systems, is a plus. Microsoft 365

Proficiency :

Skilled in Outlook, OneDrive, Excel, PowerPoint, and SharePoint.

Independence :

Ability to work independently and manage multiple tasks.

Travel :

Must have a valid drivers license and be willing to travel up to 25%. Ready to Apply? Join Apex Systems and be part of a team that values innovation, collaboration, and professional growth. Apply now and take the next step in your career! EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of ace, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in