IT SPECIALIST- HYBRID IL

IT SPECIALIST

• HYBRID IL Woodridge, IL Job Details Full-time $55,000
• $65,000 a year 1 day ago Qualifications Technology purchasing Network hardware support Customer service IT asset management Laptop (troubleshooting support) IT system monitoring HIPAA Mid-level Windows Printer (troubleshooting support) Databases System maintenance Driver's License Computer hardware Driving Centers for Medicare and Medicaid Services (CMS) Azure AD Organizational skills Contracts Firewall Management Vendor negotiation IT Multi-line phone systems VPN management Facility security systems Network infrastructure management Equipment inventory management Associate's degree Software training Communication skills Active Directory management Full Job Description

NOW HIRING HYBRID IT SUPPORT SPECIALIST POSITION STATEMENT

The IT Specialist will: Report all information pertaining to all key indicators of the organization to include but not be limited to Information System Issues. The IT Support Specialist will function with autonomy, diplomacy and professionalism within the guidelines established by this organization. Promote the well-being of the human aspect of this organization and report any concerns to the Technical Operations Manager Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization Be an advocate for all the policies and protocols of the organization

RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS

INFORMATION SYSTEM Software Programs Monitor and maintain current software programs Implement new and update old software programs Work with Software vendor to assure compliance of same Maintain network functions and problem solve as required Learn new programs, and train/monitor staff Ensure licensing of all new software programs Assist the Technical Operations Manager to purchase and set up new and existing software programs. Review and present all facts pertaining to financial obligations of software purchases and updates. Hardware Diagnose, repair, and replace malfunctioning hardware components, including desktop, laptop, printer and peripherals. Make recommendations for new hardware and assist in the contract negotiations with computer technology companies Monitor and update system as necessary to avoid problems Problem solve PC applications and offer training to support staff Ensure registration and/or licensing compliance with all PC applications Assist the Technical Operations Manager purchase and maintain new and existing hardware Review and present all facts pertaining to financial obligations of hardware purchases and updates Inventory Develop and maintain hardware and software inventory Network Administration Administer Windows

• based network and infrastructure Administer remote connections Perform all user administration tasks Account management Folder permissions User support/training Administer security systems Physical security systems Firewall and VPN technologies Manage, configure, and maintain communications equipment Cellular telephones Landline telephones Support Enterprise Technologies Consumer information systems

MINIMUM EDUCATION AND EXPERIENCE QUALIFICATION REQUIREMENTS

Associate degree or Technical Certifications

REQUIRED SKILLS

One (1) to Three (3) years in Information Technology or related field Strong customer service orientation with proven accomplishments Excellent computer skills and background to include: Microsoft Operating Systems

O365/M365

Suite Adobe systems Database fundamentals Azure AD AV Software Knowledge of computer hardware and software Excellent communication skills Excellent organization skills Team Player

NETWORK FUNCTIONS

Policies on Confidentiality Fiscal/ Office/ Programming/Human Resources, EEOC/EOE/BEO

STANDARDS ODP/OMHSAS/CYS/CMS

Policies and procedure Observes all Agency's Policies and Procedures Able to work appropriately with all persons Actively demonstrates leadership in behavior supportive of the organization Attends all required and scheduled trainings and meetings Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties

EQUIPMENT/MACHINES

VEHICLE

REQUIREMENTS

Current driver's license, driver registration and a functional vehicle

EQUIPMENT OPERATIONS

Telephone:

Cellular

• Multi-line, Calculator, Copier, Fax, Computer

COMPUTER SOFTWARE APPLICATIONS

Has knowledge of each program

PHYSICAL DEMANDS

Individual must be able to meet physical requirements of the job: Sitting at a meeting table or desk

• Reaching
• Lifting
• Bending
• Standing
• Stooping
• Twisting
• Climbing steps
• Driving a vehicle

ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE

Blood borne Pathogens, Right

• To•Know, HIPAA, Security Acts, Fire & Safety

WORKING CONDITIONS

Environment(s) is modern, well-lit office facilities

ADHERE TO AND FOLLOW

The By-Laws of the Corporation and as set forth in the Articles of Incorporation Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterments. Apis Services, INC and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.