Galaxy i Technologies, Inc. Apply Now IT Desktop Support / Infrastructure Support Engineer (L1/L2) Indianapolis, IN, US

• Posted 8 hours ago

• Updated 8 hours ago Contract Corp To Corp Contract W2 3 Years 50% Travel Required On-site Depends on Experience Galaxy i Technologies, Inc. Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills IT Desktop Support/ Infrastructure Support Engineer (L1/L2) IT Desktop Support/ Infrastructure Support Engineer (L1/L2) Summary Hi, Everyone

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CONTRACT POSITION

•CONTRACT

POSITION

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Job Title:

IT Desktop Support/ Infrastructure Support Engineer (L1/L2)

Loc:

Indianapolis, IN

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Onsite Job Description:

Role Descriptions:

1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5. Ability to effectively prioritize and execute tasks 6. Strong customer-service orientation 7. Effective interpersonal and relationship-building skills 8. Ability to learn new technologies to perform day to day support operations 9. Basic knowledge of networking 10. Windows cyber security Management knowledge Roles & Responsibilities 1. Provide Tier 1 and Tier 2 Support for various IT applications.

Support Activities include:

•Basic PC Hardware Support

•Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows workstation/server 5. . Windows server/workstation cyber security

Management Keyword:

~ITSM|Service Now Veeva Quality Docs~

Skills:

Desktop Management

•Infrastructure Services (IS)

Experience Required:

2-4

NOTE:

Share me Updated Resumes to divya at vmcsofttech dot com Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

10374872

Position Id:

36877-43206-1790791234 Posted 8 hours ago Company Info About Galaxy i Technologies, Inc. Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management. Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations. Careers Go to company profile Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs It looks like there aren't any Similar Jobs for this job yet. Search all similar jobs More jobs at Galaxy i Technologies, Inc. in Indianapolis, IN