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CompuCom
Desktop Support Technician
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Indiana data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$53,107 / year median in Indiana
+5% projected growth
Job Description
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x∁id=0#/) . Work Authorization : Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. Arizona Applicants : • . _We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance._ Maryland Applicants : •
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
- ,•you're more than just a number.
- Desktop Support Technician
- to support the team
- onsite
- in Lafayette, IN.
- Duties and Responsibilities
- :•+ Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware + Maintain, analyze, and troubleshoot software and computer peripherals.
- Skills and Qualifications
- :•+ Experience with asset management + 3 to 6+ years' experience supporting PC Hardware and software, comfortability with limited support for server and network equipment + Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well + Basic network troubleshooting plus comfortability to act as smart hands for infrastructure issues + Get work done independently; dependable availability to work scheduled hours + Ability to handle multiple projects + Experience working in an enterprise environment + Ability to independently lift up to 40lbs, bend, crawl in order to support customer computer systems + Ability to be on feet and physically walk potentially a good portion of the day while visiting customers work areas + Ability to work with strong personalities + Must be coachable, and a team player able to meet customer expectations regularly and respond well to feedback from leadership + Trusted to work proactively given limited site IT Leadership •Wage Range•: The rate for this position is between •$18.
- , unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
- Benefits
- :•The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
- Equal Employment Opportunity
- :•CompucomStaffing (https://www1.
- www.compucom.com
TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
- California Residents
- : •
PLEASE REVIEW THE
- CALIFORNIA
CONSUMER PRIVACY ACT NOTICE
(https://www.compucom.com/wp-content/uploads/2025/09/Compucom-California-Consumer-Privacy-Act-Notice.pdf)UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING
$100.- Massachusetts Applicants
- :
IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
- Rhode Island Applicants
- : •
THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE'S WORKERS' COMPENSATION LAW.
- \#INDCCStaffing
On-Camera Video Interview Notice:
- Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes.
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.