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Nesco Resource

Desktop Support Representative I

Pay: Not specified

Posted: 4 weeks ago

Location: New Albany, IN (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/10/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Indiana data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$53,107 / year median in Indiana

+5% projected growth

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Job Description

Summary:

Provides technical support for end-users' desktop hardware and software issues. Troubleshoots, installs, and configures systems, supporting users remotely, and ensuring timely resolution of IT issues. Usually requires a degree in IT. Customer Service experience required. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.