Job Overview Stahl Communications is looking for a Level 1 IT Support Technician to join our team. You'll provide IT support to end users both remotely and onsite, plus support our phone/VoIP systems. This is a hands-on role. No two days look the same. Attitude and personality matter more to us than a stacked resume. If you're personable, enjoy talking to people, and are a go-getter who takes initiative, we're all for you. You'll also need a solid technical foundation to build on. What you'll do: Troubleshoot and resolve IT issues for end users, remotely and onsite Support and maintain phone/VoIP systems Set up, maintain, and repair computers, networks, and related hardware Respond to support tickets and prioritize based on urgency Document work and communicate clearly with clients and end users What we're looking for: Capable of equipment troubleshooting, including hardware diagnostics and repairs Knowledge of IT infrastructure components such as routers, switches, DNS servers, DHCP services, and LAN setup Strong knowledge of the Microsoft Office suite and Windows operating systems support Comfortable working both remotely and traveling to client sites Reliable transportation Strong communication skills. Friendly, personable, and good with non-technical end users A go-getter attitude. Someone who takes initiative and doesn't need to be micromanaged
Pay:
$18.00 - $23.00 per hour Expected hours: 40.0 per week