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Saint Mary's College

26-27 Computer Support Technician

Pay: Not specified

Posted: 6 weeks ago

Location: Notre Dame, IN (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

Career Insights for Help Desk Technician / Analyst

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Based on Indiana data

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$49,692 / year median in Indiana

-16% projected decline

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Job Description

•SAINT

MARY'S COLLEGE STUDENTS ONLY

•Job Duties Assist with the setup of computer and telephone equipment for faculty, staff and computer labs; troubleshoot user problems with computers, monitors, phones, etc.; assist with annual used technology equipment sale including maintaining database of equipment to see; assist HelpDesk with faculty/staff computer issues when needed; assist all IT Department personnel on an as needed basis.