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EI
E-Solutions Inc.
Consultant
Career Insights for Application Support Engineer / Analyst
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Scorecard
Based on Kansas data
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What they do
An Application Support Engineer or Analyst provides technical support for software used at a company or within a business sector. Works as a part of an information technology team, with a specific focus on database management, programming or software platforms. May troubleshoot technical problems, assist new software users, or help to identify technology to improve a company's business performance.
$77,922 / year median in Kansas
-18% projected decline
Job Description
Consultant (Kansas City, KS) | 09/02/26
Job Description Job Description & Skill Requirement Job Description:
- 5 - 8 years' experience in an Application Support role (AMS) in Engineering domain (Application Maintenance and Support)
- Experience installing, configuring or supporting Microsoft Office, Bluebeam, Adobe and Engineering Applications.
- Strong troubleshooting skills across applications, databases, and hybrid cloud environments
- Proven experience managing Severity 1/Severity 2 incidents, driving RCA, and ensuring rapid restoration of service
- Strong command of ITIL processes (Incident, Problem, Change, Knowledge Management)
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
- Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
- Issue tracking and reporting using tools Technical Skills Required as mandatory (4+ skills from below):
- Bluebeam
- Adobe Suite
- Microsoft Office
- Autodesk Applications
- Bentley Applications
- Basics of SQL
- Basic understanding of CAD Applications
- HQMS
- Clarity
- Production Support Focus "LTTS is an Equal Opportunity Employer and maintains a clear policy against discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
Benefits
- Dental Insurance