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Job Description & Skill Requirement Job Description:

5

• 8 years' experience in an Application Support role (AMS) in Engineering domain (Application Maintenance and Support) Experience installing, configuring or supporting Microsoft Office, Bluebeam, Adobe and Engineering Applications.

Strong troubleshooting skills across applications, databases, and hybrid cloud environments Proven experience managing Severity 1/Severity 2 incidents, driving RCA, and ensuring rapid restoration of service Strong command of ITIL processes (Incident, Problem, Change, Knowledge Management) Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Issue tracking and reporting using tools Technical Skills Required as mandatory (4+ skills from below): Bluebeam Adobe Suite Microsoft Office Autodesk Applications Bentley Applications Basics of SQL Basic understanding of CAD Applications HQMS Clarity Production Support Focus "LTTS is an Equal Opportunity Employer and maintains a clear policy against discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. As an inclusive organization, we actively endorse equal opportunities for all candidates with the right mix of talent, skills, and potential. We encourage applications from a diverse pool of candidates and selection for roles will solely be based on individual merit." "L&T Technology Services LTD is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require any accommodations to participate in the recruitment process or to perform the essential functions of the job, please let us know. We will work with you to provide reasonable accommodations in accordance with applicable law." .css-108vfo6{padding-top: 24px;padding-bottom: 12px;font-size: 20px;font-weight: 700;} Job Requirement " 5

• 8 years' experience in an Application Support role (AMS) in Engineering domain (Application Maintenance and Support) Experience installing, configuring or supporting Microsoft Office, Bluebeam, Adobe and Engineering Applications.

Strong troubleshooting skills across applications, databases, and hybrid cloud environments Proven experience managing Severity 1/Severity 2 incidents, driving RCA, and ensuring rapid restoration of service Strong command of ITIL processes (Incident, Problem, Change, Knowledge Management) Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Issue tracking and reporting using tools Technical Skills Required as mandatory (4+ skills from below): Bluebeam Adobe Suite Microsoft Office Autodesk Applications Bentley Applications Basics of SQL Basic understanding of CAD Applications HQMS Clarity Production Support Focus" .css-1uw51ih{padding: 28px 0;display:

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• webkit-box-flex-wrap: wrap
• webkit-flex-wrap: wrap
• ms-flex-wrap: wrap;flex-wrap: wrap
• webkit-align-items: baseline
• webkit-box-align: baseline
• ms-flex-align: baseline;align-items: baseline
• webkit-box-pack: justify
• webkit-justify-content: space-between;justify-content: space-between;padding-bottom: 16px;}