Job Summary We are seeking a highly skilled and proactive Engineering Application Support Analyst to join our dynamic IT team. This role is pivotal in ensuring the seamless operation, support, and optimization of complex engineering applications and infrastructure. The successful candidate will leverage their expertise in system administration, solution architecture, and software troubleshooting to deliver exceptional support for critical systems. This position offers an exciting opportunity to contribute to innovative technology solutions, enhance system performance, and support the organization's digital transformation initiatives.

Must Have Skills:

Application Support in Engineering Applications like Bluebeam 5 to 8 years experience in an Application Support role AMS in Engineering domain Application Maintenance and Support Experience installing configuring or supporting Microsoft Office Bluebeam Adobe and Engineering Applications Strong troubleshooting skills across applications databases and hybrid cloud environments Proven experience managing Severity 1Severity 2 incidents driving RCA and ensuring rapid restoration of service Strong command of ITIL processes Incident Problem Change Knowledge Management Advanced execution capabilities and ability to adjust quickly to changes and reprioritization Effective written and verbal communications including ability to explain technical issues in simple terms that nonIT staff can understand Issue tracking and reporting using tools Technical Skills Required as mandatory 4 skills from below Bluebeam Adobe Suite Microsoft Office Autodesk Applications Bentley Applications Basics of SQL Basic understanding of

CAD Applications HQMS Clarity Production Support Focus Skills Mandatory Skills :

Jira Service Desk, Servicedesk, Windows Server Pay:

$20.00 - $30.00 per hour Expected hours: 40.0 per week

Experience:

Bluebeam:

2 years (Required)

Adobe Suite:

1 year (Required)

Microsoft Office:

1 year (Preferred)

Autodesk Applications:

1 year (Preferred)

Bentley Applications:

1 year (Preferred)

SQL:

1 year (Preferred) Basic understanding of

CAD Applications:

1 year (Preferred)

HQMS:

1 year (Preferred)

Jira :

1 year (Required)

Service Desk:

1 year (Required)

Windows Server:

1 year (Required)

Work Location:

In person