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i3 International Inc.

Desktop Support Technician

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Job Description

Job Details:
Position:
IT Technician Location:

Cameron, LA -

Onsite Schedule:

7 Days On / 7

Days Off Salary:

$70000-$80,000

Role Highlights:

Provide Help Desk/Service Desk support to employees. Troubleshoot hardware and software issues. Support both macOS/Apple and Windows environments. Assist with employee onboarding and offboarding. Train users on applications and hardware. Coordinate and triage issues with third-party IT providers.

Key Requirements:

2+ years of Help Desk, Service Desk, or IT Support experience. Strong macOS/Apple support experience. Windows/Microsoft support experience. Strong troubleshooting and communication skills. Apple certification or Apple Genius experience is a plus.

Pay:

$70,000.00 - $80,000.00 per year

Experience:

mac

OS/Apple:

1 year (Required)

Apple Genius :

1 year (Preferred)

License/Certification:

• Apple certification or Apple Genius experience (Preferred)

Work Location:

In person