Help Desk + Security Analyst (On-Site, Winchester VA)

Help Desk + Security Analyst (On-Site, Winchester VA) at Forge Path Help Desk + Security Analyst (On-Site, Winchester VA) at Forge Path in Cambridge, Massachusetts Posted in about 23 hours ago.

Type:

full-time

Job Description:

About the engagementYou will be embedded with our anchor CPA firm client, splitting your time roughly 50/50 between supplementing their internal help desk and working as a security analyst inside the security program ForgePath manages on their behalf. You will be ForgePath's hands-on presence in their office.

This is a great seat for someone who wants to grow into deeper security work without giving up the IT generalist skills that keep them sharp and useful.

ResponsibilitiesHelp Desk (~50%)Tier 1 / Tier 2 end-user support: workstations, accounts, productivity software, common application issuesMicrosoft 365 administration (Exchange Online, Teams, Point, Entra ID basics)Hardware support, imaging, and provisioning alongside the client's IT teamTicket queue ownership and triageSecurity (~50%)Vulnerability management: scan operations, finding triage, remediation tracking with IT and end usersPhishing simulation campaigns: planning, deployment, reporting, follow-up trainingSecurity ticket triage and investigation (EDR alerts, email security, identity)Incident response support under ForgePath senior leadershipRoutine hygiene: access reviews, configuration checks, hardening tasksRequired24+ years across IT support / help desk / junior SOC or security analyst work (any combination)Strong Microsoft 365 and Windows endpoint fundamentalsFamiliarity with vulnerability scanning workflows you don't need to be an expert, but you should know what a CVSS score is and how to drive a fixSolid customer service instincts: patient, professional, willing to helpLives within reliable commuting distance of Winchester, VA, and can be on-site 23 days per weekPreferredSecurity+, Network+, or equivalent certificationsExperience with EDR platforms (Microsoft Defender, CrowdStrike, SentinelOne)Prior exposure to phishing simulation tools (KnowBe4, Hoxhunt, etc.)Curiosity about offensive security there is real room to grow toward pentest and red-team adjacent work over timeCompensationBase salary $65,000$72,000, commensurate with experienceFull benefits: medical, dental, vision, and 401(k) with employer matchPaid time off and ForgePath-supported professional development recblid a9mvco4qf3ncqdlfcidivjcfos8zyv