A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
Cell Phone & Computer Technician Bilingual Phone Repair Spot Hyattsville, MD Job Details Part-time | Full-time From $19 an hour 20 hours ago Benefits Employee discount Flexible schedule Qualifications Spanish Customer communication Teamwork English High school diploma or GED Computer hardware
Full Job Description Job Title:
Bilingual Cell Phone and Computer Technician (English/Spanish)
Job Type:
Part-Time Pay:
$19.00 per hour
Location:
Hyattsville, MD (In-Person)
Job Summary:
We are seeking a skilled and customer-oriented Bilingual Cell Phone and Computer Technician to join our team in Hyattsville, Maryland. In this role, you will diagnose, troubleshoot, and repair a variety of devices while providing excellent customer service to our diverse local community. The ideal candidate is fluent in both English and Spanish, possesses strong technical problem-solving skills, and thrives in a fast-paced retail or repair environment.
Key Responsibilities:
Diagnose and repair smartphones, tablets, laptops, and desktop computers. Replace cracked screens, batteries, charging ports, and other hardware components. Troubleshoot software issues, perform data backups, and remove malware or viruses. Greet customers and discuss device symptoms to determine necessary repairs. Provide accurate repair price estimates and turnaround times to clients. Translate technical details clearly for both English and Spanish-speaking customers. Maintain a clean, organized, and safe workbench and retail workspace. Manage parts inventory and log repair details into our point-of-sale system.
Qualifications:
Professional experience repairing cell phones, electronics, or computers preferred. Fluent bilingual communication skills in English and Spanish are required. Strong hands-on knowledge of Apple iOS, Android, Windows, and macOS systems. Experience using precision repair tools, heat guns, and basic diagnostic software. Excellent customer service skills with a patient and friendly attitude. Ability to work flexible part-time hours, including weekends if needed. High school diploma, GED, or equivalent technical certifications (like CompTIA A+).
Benefits:
Competitive hourly pay starting at $19/hr. Flexible part-time scheduling. Opportunities for skill development and technical growth. Friendly and collaborative team environment.
Pay:
From $19.00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): Do you speak Spanish? Can you change screens for iPhones/Samsungs/Motorola etc phones? Can you change charging ports for Phones? What was the highest model iphone have you fixed? Do you know how to diagnos dead laptop? Do you know to change a screen to macbook? How many years of experience in cell phone repair feild do you have? How mant years of expereince in laptop repairs do you have?
