What You'll Do:

Deliver Level 1 technical support to clients across tools like Microsoft 365, email, printers, network connectivity, and cloud services Assist with setting up new devices, user accounts, and software Help manage tickets, document solutions, and improve internal processes Support testing and configuration of new Dozer-developed software tools Collaborate with the team to streamline IT operations and enhance client experience

What We're Looking For:

Strong troubleshooting and communication skills Familiar with tools like Microsoft 365, Google Workspace, basic networking, and cloud-based systems Organized, dependable, and comfortable working independently Able to prioritize tasks across multiple clients and internal projects

Bonus:

experience with RMM platforms, helpdesk tools, or workflow automation platforms

Why Join Dozer:

Flexible hours Remote-friendly with occasional on-site options Room to grow into a full-time role with increased responsibility Work directly with a small, fast-moving team

Job Types:

Part-time, Internship Pay:

$19.00 - $25.00 per hour

Benefits:

Flexible schedule Professional development assistance

Work Location:

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