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The Solutions Team Inc

IT Support Engineer III

Pay: Not specified

Posted: 5 weeks ago

Location: Flowood, MS (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/7/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Mississippi data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$56,814 / year median in Mississippi

-7% projected decline

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Job Description

IT Support Engineer III The Solutions Team Inc - 2.0 Flowood, MS Job Details Full-time 18 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Cell phone reimbursement Qualifications Windows Network infrastructure Desktop (troubleshooting support) Networking equipment (troubleshooting support) Project execution Microsoft 365 support Windows Server administration

Full Job Description Description:

Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks Handle advanced escalations from lower-level engineers Diagnose and resolve complex server, networking, and infrastructure issues Support healthcare and dental software applications and imaging systems Lead and execute infrastructure, cloud, and security projects Act as a senior technical advisor to clients Maintain detailed technical documentation and system diagrams

Requirements:

Required Skills & Qualifications 5 or more years of IT support experience Advanced expertise in Windows Server, Microsoft 365, and networking Strong project execution and communication skills Preferred Qualifications Healthcare or dental IT experience Advanced PowerShell or scripting knowledge macOS and iOS support experience Benefits & Perks Paid Time Off program in accordance with company policy Company-observed paid holidays Health insurance options available to eligible employees CrewHu employee recognition and rewards program $50 monthly cell phone stipend Company-provided equipment and tools Ongoing training and professional development opportunities