IT SPECIALIST

(CUSTSPT) Department of the Air Force Air Nional Guard Units

MS 186 ARW

Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION WITH NO MILITARY REQUIREMENT.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT), Position Description Number PDT5906P01 and is part of the Mississippi Nional Guard. Learn more about this agency Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION WITH NO MILITARY REQUIREMENT.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT), Position Description Number PDT5906P01 and is part of the Mississippi Nional Guard. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Meridian, MS 1 vacancy No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $75,278 - $97,867 per year Pay scale & grade GS 11 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Temporary Occupions and job series 2210 Informion Technology Management Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Secret Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number

MS-13037542-AF-26-064

Control number 885074500 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Nional Guard and reserves Current members, those who want to join or transitioning military members. Duties Help As a

IT SPECIALIST

(CUSTSPT), GS-2210-11, you will work in one or more of the major informion technology (IT) and/or communicions systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operions. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluive duties reled to classified and unclassified informion technology networks and/or cyber system with primary knowledge requirements of informion processing methodology, informion technology, telecommunicions systems, computer capabilities, processing techniques, IT trouble ticket management, and da communicions.

MAJOR DUTIES 1.

Manages the assigned IT/communicions environment with privileged access the network level for the Wing, Geographically Separed Units (GSU), and Tenants. Plans, coordines, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Informion Assurance systems support for all disciplines, ensuring the rigorous applicion of informion security/informion assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment Serves as a focal point for ensuring functionality and operability of the assigned IT/da systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separed Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communicions focal point coordinion and workload distribution duties. 2. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communicions services. Works with customers to ensure efficient operions which support each units' requirements. Assists in solving problems associed with delivery of hardware and software orders. Provides management with informion necessary to address difficult and complex problems in automing work processes. Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions. Reviews purchase requests and stements of work, ensuring documention is sufficient to justify enhancements necessary to keep systems current and ensuring requested equipment and applicions are compible with existing infrastructure. Promotes use of assigned systems by providing instructions to functional area users on IT/communicions processes and procedures associed with each supported system. Works with the CFP and customers to resolve integrion or configurion reled issues associed with a variety of different system plforms, opering systems, applicions, and equipment configurions. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and oriention services. Identifies and documents system requirements for specific needs of customers. 3. Conducts feasibility studies to identify and analyze system failures and analyzes da to determine if trends exist which forecast the need for future replacement or modificion of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modificions vs. replacement to improve reliability. Participes with opering officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. As budget constraints dicte, evalues alternive means of sisfying user requirements and provides management with the most technically feasible and cost efficient approaches to meet changing needs. Uses benchmarks, performance measurement, and evaluion da in conjunction with modeling and simulion techniques in planning for increased capacity and to support additional workloads. 4. Coordines frequency needs with command level spectrum management office to maintain current allocions and obtain new authorizions. Secures opering authority, and ensures minimal interference by ANG radio frequency (RF) operions. 5. Performs other duties as assigned. Requirements Help Conditions of employment 1. Must obtain and maintain a minimum of SECRET clearance. However, TOP SECRET (TS) security clearance with eligibility for access to Sensitive Compartmented Informion (SCI) may be required based on the highest classificion level utilized in the ste. 2. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. 3.

THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M. 4.

May be required to travel by car, in military and/or commercial aircraft, and by other means of transportion as approprie to perform temporary duty assignments. The employee may be required to travel in military and/or commercial vehicles to perform temporary duty assignments. 5. Ability to establish effective professional working relionships with coworkers and customers, contributing to a cooperive working environment and successful accomplishment of the mission. 6. Participion in direct deposit is mandory. 7. This position is designed as Essential Personnel and may be subject to duty in preparion for, or in response to, a ste emergency or disaster declarion. This designion will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG. Qualificions This is an indefinite position, tenure 3, with a time limit determined by the needs of the agency. Any permanent military technician who is selected for this position come tenure 3. The selectee will receive the same benefits and entitlements as the tenure 1 employee, but considered tenure 3 for purposes of reduction in force. You can be termined any time with a 30-day notice. If a permanent resource becomes available, incumbent may be converted to a permanent appointment without competition.

GENERAL EXPERIENCE

: Experience, educion or training th has provided a basic knowledge of da processing functions and general management principles th enabled the applicant to understand the stages required to autome a work process. Experience may have been gained in work such as computer operor or assistant, computer sales representive, program analyst, or other positions th required the use or adaption of computer programs and systems.

SPECIALIZED EXPERIENCE

: Must have least 36 months experience, educion, or training th approaches techniques and requirements approprie to an assigned computer applicions area or computer specialty area in an organizion. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordinion with others outside the organizional unit and development of project controls. Experience th required adaptions of guidelines or precedents to meet the needs of the assignment. Experience preparing documention on cost/benefit studies where is involved summarizing the merial and organizing it in a logical fashion. If your resume does not include a narrive description of how you meet the

GENERAL, SPECIALIZED

experiences, and OTHER requirements, you may lose considerion for this position. Ensure th the Questionnaire is completed online in Applicion Manager.

IF YOU COPY ANY PORTION OF THIS ANNOUNCEMENT, YOU WILL BE DISQUALIFIED. NOTES TO CANDIDATES

a. Include any volunteer work experience in your resume. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional, philanthropic, religious, spiritual, community, student, social). b. Final selection based upon qualificions, suitability, and available manpower resources. c. This employer will provide the Social Security Administrion (SSA) and if necessary, the Department of Homeland Security (DHS) with informion from each new employee's Form I-9 to confirm work authorizion. d. Multiple vacancies may be filled from this announcement. e. If this announcement results in a temporary promotion for the selectee, it may become permanent any time without further competition dependent on funding and manpower requirements. Educion At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level gradue educion leading to such a degree.

Undergradue or Gradue Educion:

Degree in computer science, engineering, informion science, informion systems management, mhemics, operions research, stistics, or technology management or degree th provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaption of applicions, systems or networks. Additional informion If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistrion.aspx ). Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, your resume and supporting documention used to determine if you meet the qualificions listed on this announcement. If you are minimally qualified, your resume and supporting documention compared to your responses on the assessment questionnaire to determine your level of experience. If you re yourself higher than is supported by your applicion package, your responses may be adjusted and/or you may be excluded from considerion for this position. If you are found to be among the top qualified candides, you referred to the selecting official for employment considerion. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1. RESUME Your resume

MUST BE IN PDF

document form. The resume maybe submitted in any writing form but must support the specialized experience described in this announcement. To avoid plagiarism, DO NOT copy and paste the positions description or qualificions from this announcement into your resume. 1If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions and you may not be considered for this vacancy. For qualificions determinions your resume must contain

HOURS WORKED PER WEEK, AND THE DATES OF EMPLOYMENT FOR EACH JOB.

Example:

$55,000 per year; 40 hours per week, January 2001-July 2009 or January 2001-present. If your resume does not contain this informion, your applicion marked as incomplete and you will not receive considerion for this position. 2.

TRANSCRIPT 3. D214

If you have recently retired from military service in the last 180 days, you must upload your retirement DD 214 with your applicion. Block 24 must show character of service. 4. Veterans' Preference (if applicable) : When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your

MEMBER COPY 4 DD214

(s) which shows des and character of service (honorable, general, etc.). Documention is required to award preference. An SF-50 is not sufficient to adjudice preference .

ONLY MEMBER 4 COPY OF DD 214'S WILL BE ACCEPTED . 5.

Disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Applicion for 10 Point Veteran Preference" AND required proof as sted on the form. 6. SF-50 If you are a

CURRENT OR FORMER

Federal employee, a copy of your most recent SF-50 is required. The SF-50 must indice proof of stus (for example, whether you were a career or career-conditional Employee); proof of duty stion locion, and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on th grade, you must provide a copy of the SF-50 showing you held the higher grade

IN ADDITION

to your last or most recent SF-50 indicing proof of current stus. If you are a prior Federal employee, you are responsible for enclosing a copy of least 2 SF-50's to determine Time-in-Grade. For example, a

WGI/WGI SF-50

showing th you went from a step 1 to a step 2 would prove th you held the grade for least 52 weeks. Do NOT submit an award SF 50, Tenure Change, or a General Adjustment SF-50 for proof of Time in Grade. Award/General ADJ SF-50's do not show a step change and do not prove you held the job for more than 52 weeks. Current MSNG applicants can verify your eligibility, by retrieving a copy of your Notificion of Personnel Action, Standard Form 50 (SF 50) from MyBiz, https://compo.dcpds.cpms.osd.mil OR eOPF, https://eopf.opm.gov/nionalguard/ . 7 . Applicants claiming Priority Placement Program, DoD Military Reserve (MR) and Nional Guard (NG) Technician Eligible must submit the following documention: Military Reserve and Nional Guard Technician PPP Self Certificion Checklist (DD 3145-3) Terminion SF-50 Separion sting th the applicant has Priority Placement Eligibility Notice of Separion confirming of eligibility. 8 . Applicants claiming Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit the following documentio n: Military Reserve and Technician Disability PPP Self Certificion Checklist (DD 3145-2) Terminion SF-50 Separion sting th the applicant has Priority Placement Eligibility Notice of Separion confirming of eligibility. 9 . Applicants claiming DOD Military Spouse preference must submit the following documention: Marriage Certifice Spouses PCS Orders Military Spouse PPP Self Certificion Checklist 10 . Applicants claiming DoD Retained Grade preference must submit the following documention: Retained Grade PPP Self Certificion Checklist (DD3145-1) SF-50 effecting the placement in retained grade stus, and A copy of the notificion letter received (RIF or classificion downgrade) If you are unable to provide the required documents, it is your responsibility to inform the hiring agency before the job closes. Incomplete applicions will not be If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13037542 ~ A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Agency contact informion Reginald Saxton Phone 601-484-9703 reginald.saxton@us.af.mil Address

MS 186 ARW 6225 M

Street Meridian, MS 39307-7112 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1. RESUME Your resume

MUST BE IN PDF

document form. The resume maybe submitted in any writing form but must support the specialized experience described in this announcement. To avoid plagiarism, DO NOT copy and paste the positions description or qualificions from this announcement into your resume. 1If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions and you may not be considered for this vacancy. For qualificions determinions your resume must contain

HOURS WORKED PER WEEK, AND THE DATES OF EMPLOYMENT FOR EACH JOB.

Example:

$55,000 per year; 40 hours per week, January 2001-July 2009 or January 2001-present. If your resume does not contain this informion, your applicion marked as incomplete and you will not receive considerion for this position. 2.

TRANSCRIPT 3. D214

If you have recently retired from military service in the last 180 days, you must upload your retirement DD 214 with your applicion. Block 24 must show character of service. 4. Veterans' Preference (if applicable) : When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your

MEMBER COPY 4 DD214

(s) which shows des and character of service (honorable, general, etc.). Documention is required to award preference. An SF-50 is not sufficient to adjudice preference .

ONLY MEMBER 4 COPY OF DD 214'S WILL BE ACCEPTED . 5.

Disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Applicion for 10 Point Veteran Preference" AND required proof as sted on the form. 6. SF-50 If you are a

CURRENT OR FORMER

Federal employee, a copy of your most recent SF-50 is required. The SF-50 must indice proof of stus (for example, whether you were a career or career-conditional Employee); proof of duty stion locion, and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on th grade, you must provide a copy of the SF-50 showing you held the higher grade

IN ADDITION

to your last or most recent SF-50 indicing proof of current stus. If you are a prior Federal employee, you are responsible for enclosing a copy of least 2 SF-50's to determine Time-in-Grade. For example, a

WGI/WGI SF-50

showing th you went from a step 1 to a step 2 would prove th you held the grade for least 52 weeks. Do NOT submit an award SF 50, Tenure Change, or a General Adjustment SF-50 for proof of Time in Grade. Award/General ADJ SF-50's do not show a step change and do not prove you held the job for more than 52 weeks. Current MSNG applicants can verify your eligibility, by retrieving a copy of your Notificion of Personnel Action, Standard Form 50 (SF 50) from MyBiz, https://compo.dcpds.cpms.osd.mil OR eOPF, https://eopf.opm.gov/nionalguard/ . 7 . Applicants claiming Priority Placement Program, DoD Military Reserve (MR) and Nional Guard (NG) Technician Eligible must submit the following documention: Military Reserve and Nional Guard Technician PPP Self Certificion Checklist (DD 3145-3) Terminion SF-50 Separion sting th the applicant has Priority Placement Eligibility Notice of Separion confirming of eligibility. 8 . Applicants claiming Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit the following documentio n: Military Reserve and Technician Disability PPP Self Certificion Checklist (DD 3145-2) Terminion SF-50 Separion sting th the applicant has Priority Placement Eligibility Notice of Separion confirming of eligibility. 9 . Applicants claiming DOD Military Spouse preference must submit the following documention: Marriage Certifice Spouses PCS Orders Military Spouse PPP Self Certificion Checklist 10 . Applicants claiming DoD Retained Grade preference must submit the following documention: Retained Grade PPP Self Certificion Checklist (DD3145-1) SF-50 effecting the placement in retained grade stus, and A copy of the notificion letter received (RIF or classificion downgrade) If you are unable to provide the required documents, it is your responsibility to inform the hiring agency before the job closes. Incomplete applicions will not be If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13037542 ~ A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Expand Hide how to apply Agency contact informion Reginald Saxton Phone 601-484-9703 reginald.saxton@us.af.mil Address

MS 186 ARW 6225 M

Street Meridian, MS 39307-7112 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Meridian, MS 1 vacancy No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $75,278 - $97,867 per year Pay scale & grade GS 11 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Temporary Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Secret Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number

MS-13037542-AF-26-064

Control number 885074500