IT Technician Youth Dynamics of Montana

• 5.0 Billings, MT Job Details Full-time $23.02
• $25.

91 an hour 1 day ago Qualifications Non-technical user support Communication with suppliers High school diploma or GED Vendor communication Full Job Description

YBGR, WHERE YOU CAN MAKE A DIFFERENCE

We have employees providing services to youth throughout Montana, working to change the trajectory of children's lives and having a positive impact. We are a family of YBGR staff providing services to youth throughout Montana, working to change the trajectory of children's lives

• to help them heal and recover!

Position Summary Under the supervision of Information Technology Coordinator; this position provides basic computer operational and software assistance to users, resolves operational problems, performs preventative maintenance, and is responsible for installing, configuring, troubleshooting, and maintaining desktop, laptop and mobile systems, as well as troubleshooting network connectivity, application security and other issues. Responsibilities Support Provide support in diagnosing hardware and software issues and troubleshooting activities. Assist in handling data migration duties. Take user support requests and take measures to fulfill requests. Assist in hardware and software inventory management. Troubleshoot equipment such as printers and scanners and other peripherals. Technical Assist in performing hardware and software installation procedures. Perform software configuration on stand-alone computers and laptops. Lay cables and wires for networks and ensure that they are in good working order. Handle periodic maintenance of hardware and software. Goals Contribute to the strategic goals and outcomes of the agency as measured by the development and achievement of individual, departmental, and organizational goals and outcomes. Deal constructively and helpfully with all other members of the organization. Fully support and model the mission and values of YBGR. Performance Adhere to all policies, systems, safety requirements, and procedures of the organization. Take the initiative to identify problems and seek out solutions. Be a professional representative of the organization to those outside it. Participate and engage in monthly supervision/coaching meetings with supervisor. Be aware of the cultural and socioeconomic characteristics of persons served. Training Participate in required training as appropriate to the position and beneficial to YBGR. Requirements Values Faith

• is being sure of successfully achieving our mission, based upon our trust in a loving creator. Integrity
• doing what is right, putting the needs of others above your own, and living by the highest values. Relationship
• being committed to one another in a mutually respectful, dignified, healthy, and honoring manner.

Stewardship is the use of any resource or talent entrusted to YBGR to fulfill the mission and values. Communication The ability to effectively interact and communicate with others. The person in this position will constantly communicate with end users and vendors. Must be able to communicate accurate information and accurately understand information communicated by those individuals including non-technical users. Education High School Diploma or GED. One (1) year of professional experience in a technology role providing services to end users. Work Environment Seldom to occasionally moves technology equipment weighing up to 50 lbs. Will occasionally be required to remain in a stationary position for an extended period while performing administrative duties. Consistently needs to move about inside building, outside to include uneven terrain, changes in elevation, and often change body position from and to standing, kneeling, sitting, and prone. Skills Demonstrate the ability to think of their team over self and define success collectively rather than individually. Demonstrate being self-motivated, self-disciplined, and diligent with forward thinking. About Us Yellowstone Boys and Girls Ranch, a nonprofit organization, is trusted locally and nationally as a leader in the field of mental health care for children and their families. Each day, YBGR's employees work with close to 1200 youth throughout Montana who struggle with controlling emotions and behaviors. YBGR has impacted more than 10,000 youth and their families since 1957 through Residential Services in Billings, Community Based Services throughout Montana, and the Yellowstone Academy in Billings. The principles encompassed by Yellowstone's Mission Statement and Values lie at the heart of Yellowstone Boys and Girls Ranch. These principles relate to and help maintain the moral integrity of our work. Yellowstone Boys and Girls Ranch directs all its activities, programs, its hiring practices, and develops its goals around these principles.

For more information:

language www.ybgr.org