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Peer Support Team Lead, Sanford Nc at Sanford SHYAS
Career Insights for Technical Support Manager / Supervisor
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Scorecard
Based on North Carolina data
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What they do
A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
$68,886 / year median in North Carolina
-11% projected decline
Job Description
S&H Youth and Adult Services is currently hiring for a Peer Support Team Lead to join our strong team in Sanford, NC. Our ideal candidate is a self-starter, motivated, engaged, possess leadership skills, and has a passion for helping others. The Peer Support Team Lead must be certified as a Peer Support Specialist trained Qualified Professional. The CPSS Team Lead is responsible for ensuring recovery-focused service that allows individuals the opportunity to learn to manage their own recovery and advocacy process through interventions of Peer Support staff that enhance the development of natural supports, as well as coping and self-management skills. Responsibilities Manage/supervise a team of 4-8 Certified Peer Support Specialist Review notes written by your staff/team Facilitate monthly treatment team meetings for each consumer on your team Facilitate monthly individual supervision and weekly team meeting for staff on your team Track and monitor outcomes for consumers assigned to your team Ensure all consumers assigned to your team remain authorized or are discharged appropriately. Qualifications Must be a trained Certified Peer Support Specialist who is a Qualified Professional One year experience with the target population Bachelor's in human services with 2 years post-bachelor experience OR master's degree in human service Field with 1-year post-graduate experience OR bachelor's degree outside human service field with 4 years post-bachelor experience.