IT Support Service company in Fairfield, NJ is currently seeking a highly skilled, entry level technician with the drive and determination to help us support our client base. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user and network issues. Position Overview
- Will be the primary technician for all scheduled field work (all scheduled onsite appointments other than conflicting emergencies)
- Company van available for some visits, but must also have reliable transportation
- Willing to travel, primarily northern NJ with occasional Manhattan and Central NJ
- Must be able to resolve issues in a timely manner to keep to a schedule when needed
- Must have exceptional personal skills when dealing with clients
- Must have a smart phone with data plan (monthly reimbursement available)
- Will have remote support from our helpdesk available
- Must be able to physically climb a ladder as well as move workstations, servers, printers, battery backups and various equipment (upwards of 50lbs.) Preferred Technical Experience
- Setting up new pcs/laptops, moving user data and profiles
- Setting up network printers
- Replacing and setting up firewalls (SonicWALL)
- Setting up VoIP phones (8x8)
- Able to troubleshoot network connectivity issues/outages
- Experience with server OS (2016-2025), active directory and exchange (2016/2019/2022/365), Win10/11, Mac experience a plus
- Experience with networking infrastructure such as firewalls and other routing equipment
- Knowledge of Microsoft Office
- Experience with removing malware
- VMWare experience a plus
- Strong interpersonal skills required to effectively communicate with clients
- Valid driver's license and proof of insurance
- Reliable transportation (Travel expenses will be reimbursed)
Job Type:
Full-time Pay:
$45,000.00
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Work Location:
On the road