This position is open to current internal employees only. Installs, upgrades and troubleshoots all software, hardware and audio-visual equipment for labs, classrooms, and faculty and staff computers and associated hardware Assists faculty and staff with requests for assistance Assists with troubleshooting problems in collaboration with ITS team Sets up, provides support, and breaks down college-related events including but not limited to broadcasting between college locations Assists with telecommunications and network connectivity issues as needed Performs related duties as assigned

Education:

High school diploma or GED Associate's degree or equivalent certifications in Computer Information Systems preferred

Experience:

Experience working with Windows (e.g.,11)

Competencies and Skills:

Knowledge of computer repair Demonstrated ability to work independently Excellent communication and customer service skills

Terms of Employment:

This position is primarily located at the Mays Landing campus but requires flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.