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AH
Atlantic Health System
IT Support Technician I Per Diem
Entry-Level JobVerifiedNo experience needed
Career Insights for Technical Support Engineer / Analyst
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Based on New Jersey data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$61,468 / year median in New Jersey
-0% projected decline
Job Description
The IT Support Technician 1 Per Diem position is responsible for end user support of computer workstations and associated peripherals. This may include diagnosis and troubleshooting of all organizational software, hardware and mobile devices. Position may be assigned to any Atlantic Health facility, and hours may be modified at the discretion of Information Technology Management as necessary to provide 24/7 customer support. Hours will typically be 37.5hrs + per week. Uphold our commitment to customer service excellence, acting as an ambassador of the department in a professional manner Works under indirect supervision, may escalate as required Inventory management via approved software and technology Respond to requests for technical assistance, providing first level technical support and timely resolution or escalation Respond to all email, phone calls and service assignments in a timely manner Other duties as assigned Ability to lift 40 pounds consistently