Computer Operator RWJBarnabas Health $21.69 - $30.64 / hr vision insurance, paid time off, long term disability, tuition reimbursement United States, Jersey, Oceanport 2 Crescent Place (Show on map) Sep 23, 2026 Computer Operator

Req #: 0000264209

Category:

Information Technology and Systems /

Clinical Informatics Status:

Full-Time Shift:

Night Facility:

RWJBarnabas Health Corporate Services Department:

IT&S Data Center Operations Pay Range:

$21.69 - $30.64 per hour

Location:

2 Crescent Place, Oceanport, NJ 07757

Job Title:

Computer Operator Location:

System Business Office Department Name:

IT&S Data Center Operations Req #: 0000264209

Status:

Hourly Shift:

Night Pay Range:

$21.69 - $30.64 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Computer Operator supports the day-to-day monitoring and operation of enterprise technology systems across RWJBarnabas Health. This position helps monitor systems, infrastructure, Technology Rooms, data centers, and operational alerts while assisting with incident response and maintaining accurate operational documentation. Working within a 24/7/365 IT operations environment, the Computer Operator helps ensure issues are identified, documented, communicated, and escalated appropriately to support reliable technology operations across the organization. As a Computer Operator, a typical day may include: Monitoring enterprise systems, servers, networks, applications, data centers, Technology Rooms, and environmental alerts

Reviewing operational alerts and performing initial triage and escalation of incidents, outages, and system issues

Creating and updating ServiceNow tickets, operational logs, shift turnover reports, and other IT operations documentation

Following established SOPs, runbooks, workflows, and escalation procedures

Communicating with IT teams, vendors, leadership, and service lines during incidents and operational events

Supporting incident response activities, operational bridge calls, and enterprise IT coordination efforts

Performing operational walkthroughs and identifying infrastructure, environmental, or security concerns

Supporting account, access, service request, and other operational activities through ServiceNow

Maintaining awareness of scheduled maintenance, active incidents, outages, and outstanding operational issues

Providing clear shift turnover to ensure continuity within the 24/7 IT operations environment

This Role Might Be For You If You are interested in building your career in IT operations, infrastructure, technical support, or data center operations

You enjoy troubleshooting and learning how enterprise technology systems work

You are comfortable monitoring multiple systems and responding to alerts in a fast-paced environment

You are organized, detail-oriented, and able to follow documented technical procedures

You communicate clearly and know when to escalate an issue for additional support

You are comfortable working within a 24/7/365 operational environment

To Be Considered for the Computer Operator position, you must have:

High school diploma or equivalent

0-2 years of experience in IT operations, help desk, technical support, or a related operational environment

Basic understanding of IT infrastructure concepts, including networks, servers, applications, and monitoring systems

Ability to follow documented procedures, SOPs, runbooks, and operational workflows

Strong communication, organization, and attention-to-detail skills

Ability to manage multiple priorities within a fast-paced IT operations environment

Preferred Qualifications:

• Coursework or training in Information Technology, Computer Science, Information Systems, or a related technical field
• CompTIA A+ and/or CompTIA Network+ certification
• Experience with ServiceNow, Entuity, monitoring platforms, dashboards, or reporting tools
• Familiarity with Windows Server/Desktop and/or Linux/Unix
• Exposure to VMware, Citrix, Active Directory, or enterprise networking
• Exposure to PowerShell, AWS, Azure, or other cloud technologies
• Familiarity with load balancing technologies such as NetScaler or F5
• Exposure to converged or hyper-converged infrastructure
• Why You'll Love Working With Us At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer