LMS Analyst I RWJBarnabas Health $68,724.00 - $97,073.00 / yr vision insurance, paid time off, long term disability, tuition reimbursement United States, Jersey, Oceanport 2 Crescent Place (Show on map) Sep 23, 2026 LMS Analyst I

Req #: 0000266113

Category:

Information Technology and Systems /

Clinical Informatics Status:

Full-Time Shift:

Day Facility:

RWJBarnabas Health Corporate Services Department:

IT&S Training Pay Range:

$68,724.00 - $97,073.00 per year

Location:

2 Crescent Place, Oceanport, NJ 07757

Job Title:

LMS Analyst I Location:

System Business Office Department Name:

IT&S Training Req #: 0000266113

Status:

Salaried Shift:

Day Pay Range:

$68,724.00 - $97,073.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The LMS Analyst I supports the day-to-day administration and operation of the Epic Learning Management System (LMS) across RWJBarnabas Health. This position assists learners and internal teams with LMS questions, troubleshooting, course and curriculum setup, account maintenance, and other activities that support enterprise learning and training. Working closely with other LMS Analysts and Training Leadership, the LMS Analyst I helps maintain accurate LMS information, resolves basic technical issues, and ensures learners receive timely and effective support. As an LMS Analyst I, a typical day may include: Providing day-to-day support for learners using the Epic Learning Management System (LMS)

Researching and troubleshooting basic LMS functionality, access, account, and learner issues

Building and maintaining LMS courses, curricula, learner accounts, and related system components

Managing and resolving LMS support tickets through ServiceNow

Communicating LMS issues, updates, and resolutions with team members and customers

Investigating problems, identifying potential causes, and escalating complex LMS issues when appropriate

Partnering with senior LMS Analysts and Training Leadership to resolve more advanced issues

Supporting LMS changes and updates while ensuring work is completed accurately and within established deadlines

Maintaining accurate LMS information and following established processes and procedures

Participating in training and professional development to strengthen LMS and technical knowledge

This Role Might Be For You If You are interested in building your career in Learning Management Systems, healthcare IT, or application support

You enjoy troubleshooting technical issues and helping users find solutions

You are detail-oriented and enjoy working with systems, data, courses, and user accounts

You are comfortable learning new technology and asking questions when additional support is needed

You can manage multiple assignments and deadlines in a fast-paced environment

You communicate effectively and enjoy collaborating with teammates and customers

To Be Considered for the LMS Analyst I position, you must have:

Associate's degree with 1+ years of related work experience

Experience with Microsoft Office Suite, including Outlook, Teams, and Excel

Strong problem-solving and troubleshooting skills

Strong organizational skills and attention to detail

Excellent verbal and written communication skills

Ability to manage multiple assignments and meet established deadlines

Ability to work collaboratively while also taking ownership of assigned tasks

Preferred Qualifications:

• 1+ year of Learning Management System (LMS) experience
• Experience supporting or administering an LMS
• Experience with Epic Learning Management System
• Experience with ServiceNow or another IT service management/ticketing platform
• Experience troubleshooting learner accounts, courses, curricula, or other LMS functionality
• Healthcare, training, education, or IT application support experience
• Why You'll Love Working With Us At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer #LI-KS1 RWJBarnabas Health is an Equal Opportunity Employer