Thank you for applying to this position! This is a full-time position with a competitive pay rate and benefits package. Hours are M-F 8a-4:30p.

Must Haves:

Minimum 1 year experience with Desktop Support Must be knowledgeable in configuring installing and testing software Must be able to assist with tickets through remote support tools, comfortable addressing issues over the phone Windows/Microsoft environment experience Experience troubleshooting basic hardware & software issues and working directly with end users Excellent communication and readiness to learn

High School Diploma Job Description:

Insight Global is seeking an Information Systems Technician to provide hands-on technical support for end users across hospital, clinic, and administrative locations. This individual will be responsible for responding to service desk tickets, troubleshooting hardware and software issues, installing and replacing equipment, and assisting with workstation moves, additions, and changes at onsite and offsite locations throughout Bergen County NJ. They must also be able to assist with account access, and application-related issues over the phone, through remote support tools, and via the service desk ticketing system. The ideal candidate is customer-focused, possesses strong communication and problem-solving skills, and is comfortable guiding users through technical solutions in a fast-paced healthcare environment. Experience resolving Level 1 and Level 2 technical issues, documenting resolutions, escalating complex incidents when necessary, and delivering an excellent end-user support experience is highly preferred.

Pay:

$20.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Education:

High school or equivalent (Required)

Experience:

IT support: 1 year (Required)

Windows:

1 year (Required) Ability to

Commute:

Paramus, NJ 07653 (Required)

Work Location:

In person