Temporary Deployment Center Technician
CohnReznick
Parsippany-Troy Hills, NJ (In Person)
$56,160 Salary, Full-Time
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Job Description
YOUR TEAM
This individual will be responsible for providing exceptional support to CohnReznick's end user community. The candidate will serve as a CDC Technician for CohnReznick. They will report to the CDC Manager. The role will involve a 37.5-hour work week. The candidate must be flexible, enthusiastic, and be willing to work across any of our various shifts. Candidates will be expected to thrive in their scheduled shift, even if it requires them to work unconventional hours. The candidate's adaptability will be a key contributor to their success.WHY COHNREZNICK?
At CohnReznick, we're united by a common mission to create opportunity, value, and trust for our clients, our people, and our communities. Whether it's working alongside your peers to solve a client challenge, or volunteering together at the local food bank, there are so many ways to find your "why" at the firm. We believe it's important to balance work with everyday life - and make time for enjoyment and fun. We invest in a robust Total Rewards package that includes everything from generous PTO, a flexible work environment, expanded parental leave, extensive learning & development, and even paid time off for employees to volunteer.YOUR ROLE
You will be expected to deliver exceptional service to our community. You will be the ambassador of the Global Digital & Cybersecurity (GDC) brand and be proving users with one of their most critical tools - their laptop. Responsibilities include but not limited to: Installation and maintenance of Windows operating systems Working collectively within a Team and independently when required Configuring and disposing of computer hardware Managing multiple tasks simultaneously Communicating effectively and professionally (both verbally and in writing) to all levels of Firm staff Providing excellent customer experience and demonstrating extreme ownership of all work assigned to you Helping other technical staff troubleshoot and use computer hardware and peripherals (e.g., Desktops, Laptops, Printers, Scanners, Monitors, Docks, Tablets, Keyboards, Mice, etc.) and mobile communication devices (both Android and iOS) Maintaining confidentiality, security and exercise the appropriate level of discretion regarding all firm issues and information Prioritizing tasks and responding to them with a sense of urgency Troubleshooting and resolving incidents associated with technology that range from the simple to the complex Working in an effective, consistent manner that delivers high-quality outcomes Adhering to all established policies, directives, and best practices Willing to accommodate flexible work hours and occasional travel Testing and maintenance of AV and IT equipment Managing inventory, assisting with help desk ticket resolution, overseeing e-waste disposal, and participating in IT asset management initiatives Supporting virtual IT initiatives and collaborating with office managers.YOUR EXPERIENCE
The successful candidate will have: 2 or 4-year degree (technology-focused curricula are preferred) or equivalent work experience CompTIA A+, Network+, Microsoft or ITIL certifications strongly preferred Experience with supporting a Microsoft environment Experience with Microsoft Office 365 suite (Word, Excel, Outlook, PowerPoint) Knowledge of installation and maintenance of Windows 10 and Windows 11 operation systems Knowledge of basic Information Technology security concepts. (Antivirus, Spam blockers, Mobile Security - Lookout/MDM/Intune, etc.) Knowledge of 2-factor authentication using tools such as Bit locker, Authenticator Understanding of Local Area Networking (LAN) and TCP/IP concepts Understanding of ServiceNow or similar ITSM tools Strong analytical skills and the ability to apply critical thinking and a methodical approach to problem identification and resolution In addition, please take a moment to review our Universal Job Standards. Studies have shown that we are less likely to apply to jobs unless we meet every single qualification. At CohnReznick, we are dedicated to building a diverse, equitable, and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or one of our other roles. In New Jersey , the salary range for a CDC Technician is $26 - 28 per hour. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Salary is one component of the CohnReznick total rewards package, which includes a discretionary performance bonus, generous paid time off, expanded and inclusive parental benefits, and access to best-in-class learning and development platforms, to name a few. To learn more about life at CohnReznick, visit Life at CohnReznick "CohnReznick" is the brand name under which CohnReznick LLP and CohnReznick Advisory LLC and their respective subsidiaries provide professional services. CohnReznick LLP and CohnReznick Advisory LLC (and their respective subsidiaries) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. CohnReznick LLP is a licensed CPA firm that provides attest services to its clients. CohnReznick Advisory LLC provides tax and business consulting services to its clients. CohnReznick Advisory LLC and its subsidiaries are not licensed CPA firms. CohnReznick is an equal opportunity employer, committed to a diverse and inclusive team to drive business results and create a better future every day for our team members, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at CRaccommodation@CohnReznick.com Please note:
This email address is reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses. CohnReznick does not accept unsolicited resumes from third-party recruiters unless such recruiters are currently engaged by CohnReznick Talent Acquisition Team by way of a written agreement to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that CohnReznick will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. #GD #LI-WC1 #IND123 #LI-OnsiteSimilar remote jobs
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