We are seeking an IT Support Technician (Temporary) to join a Jersey Shore-based managed IT service provider supporting small and mid-sized businesses. The company provides managed IT, cybersecurity, cloud, Microsoft 365, VoIP, and network support services.
Responsibilities:
Provide daily technical support to clients and end users Support Microsoft 365, including email, SharePoint, calendars, and adding/removing users Provide Google Workspace support Add/remove users and manage accounts through Active Directory Provide desktop and application support Assist with VoIP troubleshooting and support Provide firewall support using UniFi and SonicWall Assist with onsite client support as needed Use Halo, NinjaRMM, and security applications to monitor and support client systems Assist with onboarding and training on company systems and client-specific environments
Additional Details:
Most clients are located throughout South Monmouth County Travel to client sites beyond 5 miles is paid Clean, relaxed office environment in Spring Lake Temporary position Monday-Friday, 9:00 AM-5:30
PM Qualifications:
1-3 years of experience in IT support, help desk, desktop support, or a similar technical role Experience supporting Microsoft 365 and/or Google Workspace Familiarity with Active Directory and user account management Experience troubleshooting desktop hardware, software, and applications Basic understanding of networking, VoIP, and firewalls Strong customer service and communication skills
Pay:
$24.00 - $27.00 per hour Expected hours: 40.0 per week