Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

IT Support Technician

Job

New Mexico Tech

Socorro, NM (In Person)

$41,600 Salary, Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 7/23/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
43
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

IT SUPPORT TECHNICIAN
DEPT:
ITC REG  TEMP 
FULL TIME
PART TIME
STARTING
RATE or
SALARY RANGE
$18.00-$22.00 Employees being promoted to a higher classified position receive the minimum for the position or a pay rate adjustment of 8% whichever is greater. All regular positions also entitle the employee to several benefits including health, dental, vision, life insurance, and retirement which is largely paid by New Mexico Tech for the employee and dependents.
INTERNAL POSTING THROUGH
Concurrent•
CONSIDERATION WILL BE GIVEN FIRST TO TEMPORARY AND REGULAR TECH EMPLOYEES WHO APPLY WITHIN THE 7 DAY INTERNAL POSTING. APPLICATIONS RECEIVED AFTER THE 7 DAY POSTING MARGIN WILL BE CONSIDERED WITH OTHER OUTSIDE APPLICANTS.
JOB SUMMARY:
The IT Support Analyst, Endpoint Support Services (ESS), as part of the Client Systems and Support Department (CSSD), provides support related to end-user computing, peripheral devices, printers, and baseline software applications. This can include staging of new equipment for deployment across campus, bench testing, troubleshooting, and repair of computing equipment, forensic support and data recovery, as well as onsite deployment of resources. The IT Support Analyst (ESS) supports end-user support via requests from the Service Desk, including end-user support, periodically back-filling the Service Desk, and providing support to the business office related to service billing. The IT Support Analyst (ESS) also supports the development of standard operating procedures and documentation of technical procedures for the CSSD. Additionally, the position supports the Cybersecurity team via investigation and forensic data collection as needed. Lastly, the IT Support Analyst (ESS) supports the 24x7 availability of critical university IT services via periodic on-call rotation outside of business hours. The IT Support Analyst (ESS) is a user- and customer- facing position, and plays an important part in the overall perception of the department.
JOB FUNCTIONS
Stage, troubleshoot, repair, install, and maintain computing devices, peripheral equipment, printers, and baseline software. Service desk and end-user support Documentation, development of standard operating procedures, and billing support. Provide investigation and forensic support to the Cybersecurity team Supervise and mentor student technicians
REQUIRED QUALIFICATIONS
High School (or GED) level ability in spelling, grammar, composition and math. Proficiency with computers, computing technology, and the setup and deployment of associated peripherals. Proficiency in the building, troubleshooting, or repair of computing devices (e.g., desktops, laptops, etc.) Proficiency in the deployment,