Desktop Support Specialist Datrose, Inc - 3.2 Rochester, NY Job Details Contract $23 an hour 1 day ago Qualifications Customer communication Full Job Description Desktop Support Specialist 40 hrs/wk, 8hrs/day, 8am - 5pm $23 per hour This position supports approximately 150 laptops, 35 computer labs, 600 workstations, and numerous peripherals. Computer lab management, monitoring, maintenance, service tickets, etc. Troubleshoot and manage deployed services in a multi-user environment. Managing daily operations and student employee support operation. Manage college level service desk front end. Monitor/manage "Service Desk" ticket queues, includes ticket assignment, problem resolution and ticket closing. Assist in administration of Apple, Microsoft and Linux workstations deployed for academic and research needs within the college. Hardware, software and networking experience with multiple platforms, hardware and peripherals. Troubleshooting and problem-solving experience; computers, software, peripherals, etc. Excellent customer service, communications and organizational skills. If interested in exploring this great opportunity, please apply directly at https://search10.smartsearchonline.com/datrose/jobs/ Veterans are encouraged to apply. Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit-based factors. Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas. #IND1