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TWI, Inc.

Japanese Bilingual Help Desk Support #11861

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Job Description

Teruko Weinberg, Inc., job recruitment agency, is looking to fill the following Japanese Bilingual IT Helpdesk Support #11861 position for its client. The position is in-person and is open to individuals who can commute to

New York:
Title:

Japanese Bilingual IT Helpdesk Support #11861

Type:
Direct Hire FLSA:
Non-Exempt Location:
New York, NY Work Style:
In Person Hours:

Monday

•Friday, 8 hours / day, 1 hour lunch: 9:00 AM

•6:00

PM Eastern Time Pay Range:

$65,000

•$75,000 / year

Benefits:

Medical / Dental / Vision / 401k / PTO Duties for Japanese Bilingual IT Helpdesk Support #11861: Responsible for providing technical assistance and support, related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments Perform routine/scheduled audits of the systems, including all backups Support and administer remote locations and employees. Enable faster and smarter business processes and implement analytics for meaningful insights Lead remediation efforts for gaps in security and networking Migrate legacy servers/applications to modern solutions Handle business-critical IT tasks and systems administration Nurture dependable IT infrastructure and networking that's always up and running Partner with internal and external partners to communicate project status, activities, and achievements Track and maintain hardware and software inventory Documents internal processes and procedures related to duties and responsibilities Other duties as required Requirements for Japanese Bilingual IT Helpdesk Support #11861: Business level of Japanese Speaking, reading & writing Business level of English Speaking, reading & writing Preferences for Japanese Bilingual IT Helpdesk Support #11861: Bachelor's degree in computer science, Information Technology and or related field. Freight Forwarding System experience and Cargowise experience is preferable Experience in troubleshooting PC Hardware, Network, and Software related issues. A+ or CompTIA, Microsoft MCSA or any similar Information Technology certifications Working knowledge of Windows platform and Office Suite software. Exceptional communication skills, both verbal and written. Forward-thinking vision and a demonstrated interest in using IT resource to support business goals. Strong problem-solving skills. If you are interested in Japanese Bilingual IT Helpdesk Support #11861, please apply over on Indeed.com. #SY123

Pay:

$31.25

•$36.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

IT helpdesk: 1 year (Preferred)

Language:

Japanese (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance