IT Specialist

Overview We are seeking a dynamic and highly skilled IT Specialist to join our innovative technology team. In this role, you will be at the forefront of maintaining and enhancing our IT infrastructure, providing exceptional technical support, and ensuring seamless computer and network operations across the organization. Your expertise will directly contribute to optimizing our digital environment, empowering teams to work efficiently and securely. This position offers an exciting opportunity to work in a fast-paced, collaborative setting that values proactive problem-solving and continuous improvement.

POSITION TITLE

IT Specialist

PAY GRADE

Exempt

BUSINESS UNIT

Information Technology Dept:

88-Information Technology

REPORTS TO

IT Technical Operations Manager PURPOSE:

An effective IT Specialist holds safety as a value. Demonstrates safe work practices in all they do and has no hesitation notifying anyone of an unsafe situation. The IT Specialist is responsible for troubleshooting computer systems; installing software packages and system upgrades; and providing in-house training to department personnel on systems and software use; and performs related work as required. Assists with help desk support, and configuration of personal computers, operating systems, peripherals, and other items supporting the Allied Infrastructure. 1.0 DUTIES /

RESPONSIBILITIES:

• Follow all company safety guidelines, practices, and procedures. This includes the proper use of personal protective equipment when required.
• Provides onsite maintenance, troubleshoots, and corrects problems related to hardware and software, desktop computers, laptop computers, and peripheral devices.
• Provides help desk support and coordinates responses. Maintains repair records in coordination with help desk.
• Helps the IT Department complete projects and participates in IT meetings and on-call rotation.
• Take initiative in establishing and achieving standards for equipment and customer service levels.
• Supervise and participate in computer hardware and software upgrades.
• Assist in cable management, software, servers, and network support.
• Supervises the documentation of user hardware and software inventories and documents procedures utilized to correct problems.
• Research current technologies to make knowledgeable suggestions.
• Participate in the continuous improvement of operation systems through upgrades, implementing new standards and procedures, tool development, virus, and patch resolution.
• Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
• Performs project assignments, as required, and performs other related duties consistent with the role and function of the classification.
• Performing other duties, as assigned.

2.0 REQUIRED

SKILLS / ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to meet the physical demands of the job.
• Must be able to work well with others and in a team atmosphere.
• Strong attention to detail.
• Excellent planning and organizational skills.
• Flexibility to work after hours or weekends if necessary to support production schedules or critical system updates.
• Must demonstrate a willingness to learn and be an active participant in training.
• Ability to be multi-observant and prioritize issues.
• Must possess good critical thinking and decision-making abilities.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Effective time management and organizational skills.
• Responsible for maintaining regular and reliable attendance and punctuality per company policies and procedures.

3.0 EDUCATION /

EXPERIENCE :

• Associate degree in information technology (or related degree), one (1) to three (3) plus years related experience and/or training; or equivalent combination of education and experience preferred.
• Individual should understand manufacturing practices.

4.0 MENTAL / VISUAL

REQUIREMENT

• Ability to follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to work without close supervision.
• Ability to generate reporting documents and participate in team meetings.
• Self-motivated with ability to multi-task in a fast-paced office environment.
• Basic math skills, ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals to practical situations.
• Ability to read, interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
• Ability to effectively present information and respond to questions from all levels of the organization.

5.0

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate is frequently required to:

• Stand, walk, stoop, kneel, climb, use hands to feel or handle objects, tools, or controls
• Reach and lift with hands and arms; talk, see and hear
• Associate must frequently lift and/or move up to 60 lbs.
• Required to perform repetitive tasks
• The associate may need to be available for extended shift hours if needed and assist in emergency situations
• Duties, responsibilities, and activities may change at any time with or without notice, based on operational needs 6.

0 WORK

ENVIRONMENT

The environmental characteristics described here are representative of those an associate will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate frequently sits in an office environment and occasionally works in a factory setting. The associate may occasionally be exposed to fumes or airborne particles. Due to the open environment of the building, must be able to work in various temperatures. Involves moderate or occasional presence of unfavorable conditions, i.e., cold, dust, heat, noise, odor, chemicals, etc. Safety glasses, hearing protection, gloves, heat protective sleeves, and safety shoes may be required in the area that you are working in based on our safety PPE standards. Allied Moulded Products is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identification, or any other characteristic protected by law. Join us as an IT Specialist if you thrive on solving complex technical challenges while supporting a vibrant team dedicated to technological excellence. Your expertise will help shape a resilient IT environment that drives organizational success!

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person