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TS
Talawanda School District
Paid Senior Support Desk Technician Intern
Career Insights for Help Desk Technician / Analyst
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$50,076 / year median in Ohio
-7% projected decline
Job Description
Openings as of 8/19/2026 force display?
True Openings as of 8/19/2026
True Openings as of 8/19/2026
Paid Senior Support Desk Technician Intern JobID:
14610Position Type:
Butler Tech Students Only/ Student Internship Date Posted:
8/18/2026Location:
Butler Tech Fairfield Twp, D Russel Lee Bldg Date Available:
September 2026District:
Butler Technology and Career Development School |POSITION
Paid Senior Support Desk Technician Intern |LOCATION D
Russel Lee Building |GENERAL DESCRIPTION
The Senior Support Desk Technician must have previous experience working on the student-run support desk. The Senior Technician is expected to provide leadership and direction for the desk as a whole, including: being a role model for all other desk staff. creating written and video documentation for use by the desk staff. reviewing processes and procedures and providing input to the Butler Tech IT team. reviewing tickets created by the desk staff and identifying errors and communicating correct process to relevant staff. encouraging junior staff to step out of their comfort zone in providing excellent service for BT. occasionally participating in IT Department staff meetings to provide updates and receive feedback. The Student Support Desk is designed to be a student-run, student-managed function with minimal oversight from Butler Tech staff. The desk is expected to operate as part of the Butler Tech IT department, however, with full access to the rest of the staff and fully utilizing the same tools as the rest of the department. Students will be provided with Butler Tech shirts and a set of computer tools which they will be allowed to keep upon completion of their internship. Interns are expected to work between 8 and 20 hours a week. A schedule will be worked out at the start of the internship between the student, the counseling office and IT staff. Internships run from September to April. |QUALIFICATIONS
Current Fairfield Township Campus student in one of the following programs: IT, Engineering, Digital/Emerging Media, or Business; At least 1 year of previous Support Desk Intern experience; Basic knowledge of computer hardware, software, and networking relevant to the position; Strong oral and written communication skills; Ability to follow instructions and work as part of a team; Strong work ethic and a positive attitude; Ability to provide customer service, document progress, organize, prioritize, problem-solve, think critically, and exercise professional judgement; Satisfactory attendance and discipline record. |APPLICATION DEADLINE
Until Filled |RATE OF PAY
$15/hour |APPLY TO
Butler Tech Careers Email To A Friend Print Version Postings current as of 8/19/2026 10:30:42 PM CST. Powered by Aspex Solutions- AppliTrack, Applicant Tracking for Educators. Online Job Employment Applications, Web Based Employment Applications for School Districts and Educational Institutions
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