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Abacus Service Corporation

IT Support - Mason, OH

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Agent shifts Will select a shift in NH Training with shifts ranging from 8a to 330p start times. Each agent should have at least 1 weekend shift with a day off during the week Channels Supported Phone & Chat Department hours: Monday

•Friday 8am

•midnight;

Saturday:

9am

•10pm; and Sunday 10am

•10pm

MAJOR DUTIES AND RESPONSIBILITIES

Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications. Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.

Pay:

$18.50 per hour

Work Location:

In person