Desktop Support Technician

Job Listing ID:

4491916

Job Title:

Desktop Support Technician Application Deadline:

Open Until Filled

Job Location:

Portland

Date Posted:

05/14/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Req ID:

371185 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Portland, Oregon (US-OR), United States (US). The Desktop Support will be responsible for performing various managed client services for a strategic customer.

These services include:

Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service. This position will be a Client based position working at a client site.

Job Responsibilities Include:

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals. Windows, troubleshooting, diagnosing, imaging/deployment and software installation. Serves as company liaison with customer on administrative and technical matters. Provide technical support and incident management service desk functions (Service Now) Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS) Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11 ) Diagnoses and resolves product performance problems. Performs maintenance and repair services (basic break fix for desktops, laptops.) Instructs customers in the operation and maintenance of basic Windows.

Basic Qualifications:

3+ years desktop/technical Windows support experience

Preferred Skills:

ServiceNow ticketing system (or similar ticketing system) Office 365 support Windows troubleshooting, diagnosing, imaging/deployment and software installation. Installation/Troubleshooting of Software/Hardware Proven customer service background Able to comprehend and follow verbal and written technical instructions and scripts. A+ certification or equivalent skill set Individual must have ability to receive calls during the normal business day and after hours. Physically able to lift and move Enterprise and Client technology hardware in our customer environment. Excellent verbal and written communication skills with emphasis in customer service Excellent interpersonal skills and ability to work collaboratively in a team environment. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role will depend on the nature of the role offered and is expected to fall between $26 - $28 depending on if the role is hired as a temporary or full time position. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, lifeand AD& D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. About

NTT DATA NTT DATA

is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society thro...

Job Classification:

Computer User Support Specialists Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A