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a2b technologies inc.

Bench and On-Site PC Technician Level 1

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Job Description

Bench and On-site Computer Tech - (Abington PA) We are looking for a candidate that has some prior experience doing level 1 (basic) information technology and help-desk / computer repair and operating system type work. Please see the requirements and required skills for an understanding of the kinds of things you would be doing on a daily basis. For this particular position, equal consideration will be given to candidates that have held a prior position or have simply been self-learning new technologies while helping friends and family as a hobby. The ideal candidate is truly passionate about computers/technology/networking etc. A degree is not required, but some coursework or formal education in the field is certainly a plus.
Vehicle required for travel:
This position would require a vehicle. Some travel throughout the greater Philadelphia suburban area to both residential and commercial clients, mainly centered around our Abington PA offices.
Compensation:
to be based on experience and qualifications. Requirements - You must already have: Dependable transportation and a valid drivers license. And ability to lift 40lbs or more. Ability to load and configure Mac and Windows operating systems, drivers, updates, anti-virus, backup software etc. An understanding of the differences in corporate/commercial IT environments and residential IT environments, and what type of technology is appropriate to each. An understanding of how to perform virus removals, disk cloning, formatting, partitioning etc. The ideal candidate has assembled more than 5+ computers for self/friends/family/work and has high level knowledge of drive installation, motherboards, power supplies, etc. Ability to troubleshoot and self-solve common windows update issues, registry issues, boot issues. Ability to setup and install routers and wireless devices, knowledge of DHCP, scopes, DNS, IP addressing, and port forwarding, an understanding of LAN and WAN concepts, network cabling Required Skills Ability to interact with both residential and corporate customers in a positive manner even when in stressful situations. You would need to be a "people person" for this position. Customer service experience is a plus. Excellent troubleshooting skills, you will need to be able to self solve without a great deal of support from co-workers. Exceptional organizing and time-management skills
Please Note:
Small business requires employees, managers, and everyone employed to "wear many hats." From time to time you may be asked to aid with tasks such as breaking down boxes and packaging for incoming inventory or perhaps take out the trash or use a vacuum. Suggested Skills (a plus, but not required if you also have these skills) Server hardware and Server software knowledge. Advanced networking knowledge, sonicwall firewalls, vlans, managed switches, routing, ACLs Web development HTML, PHP, Wordpress, or graphics design, application development Relevant certifications (e.g. CompTIA A+) will be an advantage
Job Types:
Temporary, Internship, Contract, Part-time, Full-time Pay:
$18.00 - $22.00 per hour
Work Location:
In person