Application Support Analyst

What We Need Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support Analyst will resolve escalated incidents with new and legacy applications, collaborating with development teams when necessary to do so. Application Support Analysts further serve a critical role promoting to production new client configurations and programs from a certification environment, and set up both standard and some custom reporting for clients new.
How We Work As an Application Support Analyst, you will be expected to work in a hybrid role out of our Louisville, KY office location. Corpay will set you up for success by providing: Workspace at our Louisville office location, reporting to the office once a month
Company-issued equipment
Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Analyzing application systems and diagnosing issues with the development, modification and maintenance of those systems
Planning, investigating and proposing systems and application solutions
Preparing workflow for writing, testing and maintenance of computer programs
Preparing program specifications and diagrams and develop coding logic
Creating and updating user manuals and other documentation
Proposing and documenting changes to existing programs
Conducting training and presentations
Supporting existing applications
Night and weekend rotation required Qualifications & Skills Bachelor s Degree or Professional Degree in Systems Engineering, Computer Science/Information Technology or equivalent
1-2 year s work experience in a related field
Hands-on experience in object-oriented language/frameworks, relational database management systems, web technologies, and/or other software application development platforms.
Able to collaborate in a team environment
Stay up to date with recent technological developments and application development best practices.
Consults with user to identify current operating procedures and clarify program objectives.
Excellent communication, design, and documentation skills are required.
Familiarity with SQL
A demonstrated ability to problem solve independently Benefits & Perks Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one Optional company match RRSP program Virtual fitness classes offered company-wide Time-off including major holidays, vacation, sick, personal, & volunteer time Discounted gym membership rate Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Stipend provided for cell phone use Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-DR1
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