U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. This role will provide hands-on support for internal users, ensuring systems run smoothly and securely in a high-performance environment.
Responsibilities:
Troubleshoot hardware, software, and network issues Set up and configure workstations and user accounts Support collaboration tools, printers, and AV systems Maintain IT asset inventory and documentation Assist with onboarding/offboarding from an IT perspective Ensure adherence to IT security protocols
Qualifications:
2+ years in IT or desktop support roles Proficiency with Windows, macOS, and Office 365 Familiarity with basic networking and endpoint security Strong communication and problem-solving skills Experience in a fast-paced or mission-driven environment preferred