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IT Technician / Associate IT Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for IT Specialist / Engineer

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What they do

An IT Specialist or Engineer provides information technology support for a business or organization. Coordinates installation, maintenance and upgrades of computer software and hardware. Maintains computer networks, monitors network security and provides database management. Manages communication with system users and vendors.

$98,532 / year median in New Jersey

+1% projected growth

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Job Description

IT Technician / Associate IT Specialist 492 Cedar Ln # C, Teaneck, NJ 07666 Hybrid work $24
  • $27 an hour
  • Full-time $24
  • $27 an hour
  • Full-time
IMPORTANT
A human being will review every submission. Priority consideration will be given to those who include a cover letter as well as a resume. Please read this entire description for information on the application requirements. Please do not call us. We are a small managed services / computer services company serving the NYC and North Jersey area. We have an open position for a junior computer support and network technician. You will primarily work remotely, communicating with senior staff via Slack, phone, and MS Teams. Occasional onsite support at clients in NY and NJ is expected. (Travel expenses and time are reimbursed.) You must reside in New Jersey or New York in order to be hired for this position. You will use the latest best-in-class business and cyber security technology solutions including AutoTask Datto RMM, Axcient BCDR, Office 365, ZohoDesk, Duo MFA, SonicWall, Meraki, Webroot, Cisco, Todyl Security, cloud VPN, IT Glue, etc. Weekend work may be requested extremely rarely (for which compensation is provided). It is not a regular nor common occurrence.
RESPONSIBILITIES
Check backups, and install updates/patches remotely using our RMM platform Address alerts triggered in our RMM system Create, modify and address support requests via our PSA system (Autotask) Set up, troubleshoot and monitor workstations and servers Document customer IT configurations for future reference Evaluate and learn new technologies to provide the latest and best service offerings to our customers Research and implement new technology products and tools for both us and our customers Take a role in improving workflows, documentation and processes Set up, troubleshoot and monitor servers and enterprise network equipment Provide remote end user support for our customers Answer the phone when the office administrator is unavailable This position is intended for an entry-level IT professional with foundational knowledge of IT and networking, gained through formal training, self-study, or practical experience. Candidates should be comfortable with core IT concepts and eager to gain hands-on experience. This is a position for a bright, motivated person with IT training and/or self taught knowledge who wants to get hands-on experience. You must have some IT and network knowledge in order to qualify for this position. Substantial salary increase is likely after first successful year of employment. TO APPLY, please include a resume and cover letter. Thank you. We look forward to hearing from you!
Job Type:
Full-time Pay:
$24.00
  • $27.
00 per hour
Benefits:
Flexible schedule Health insurance Paid time off Retirement plan People with a criminal record are encouraged to apply Application Question(s): Do you have a car?
Education:
Associate (Preferred) Shift availability: Day Shift (Required)
Work Location:
Hybrid remote in Teaneck, NJ 07666