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CAT SCALE COMPANY

Scale Technician / Help Desk

Career Insights for Help Desk Technician / Analyst

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Based on Iowa data

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$51,436 / year median in Iowa

-17% projected decline

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Job Description

Description:
Starting at $52K based on experience
COMPANY VEHICLE!
Full-time plus benefits! Stability and excellent work culture Growth opportunities CAT Scale Company is hiring an innovative and goal-oriented Scale Technician to join our team. Travel both in the United States and Canada, installing and opening new truck scales in our 2,300+ CAT Scale network! Join a company known for setting the standard of excellence in the truck weighing industry. Are you interested in working with a growing company that will help train and support you while you learn? Our Scale Technicians are on the road for an average of 1 week a month, installing a brand-new, state-of-the-art CAT Scale. For the other 3 weeks, you'll work in Walcott, Iowa, at CAT Scale Headquarters. We offer an excellent salary and benefits package that pays you year-round, regardless of where you're working! As a Scale Technician, you will work with and learn from various people, including crew members, foremen, maintenance crews, subcontractors, and customers. You will also lead scale installations and major overhaul projects. Are you a self-starter who ensures excellence in your performance every day? You will love this opportunity!
Requirements:
Excellent customer service, technical, and computer skills Construction/electrical experience is a plus. Previous electronic troubleshooting experience Able to perform with limited supervision Computer networking skills are a plus! Ability to provide own set of tools Benefits Paid every week! CAT Scale is
ALL-INCLUSIVE!
We cover all your job-related transportation and hotel expenses and offer a $56 per diem for meals while you travel. Get paid to see the country and visit interesting locations throughout the United States. Company truck, laptop, tablet, and cell phone provided Ample Paid Time Off! Year-round work . . . Never miss a paycheck! Employees get discounts on meals, merchandise, and GAS! Excellent Medical, Dental, Disability, and Life Insurance! Opportunities for career advancement. We promote from within! Company shirts, coats, and uniforms provided, with a yearly boot and jean allowance Annual bonuses and financial stability with a 401K retirement plan that offers a company match Tuition Assistance up to $1500 a year! CAT Scale Company is committed to providing a safe work environment. We require pre-employment drug tests, background checks, and random drug testing for employees. This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Other Retirement and Savings