IT Systems Specialist

IT Systems Specialist Texas State Aquarium - 3.8 Corpus Christi, TX Job Details Full-time 20 hours ago Benefits 403(b) matching Disability insurance Health insurance Dental insurance Vision insurance 403(b) Life insurance Qualifications Computer operation Network hardware support Operating systems Vendor management Computer literacy Writing skills Network security implementation Software installation Patch management Cloud-based systems Virtualization Azure AD Vendor relationship management Server virtualization Mobile device management Network infrastructure management Intune Active Directory management Full Job Description Take your career to new depths and put your skills to work in a one-of-a-kind setting by becoming a part of the premiere aquarium showcasing the Gulf of Mexico and Caribbean Sea. The Texas State Aquarium provides high quality, entertaining programming through education, conservation, and wildlife rehabilitation. We strive to provide our guests with an exciting, educational, and memorable experience. Responsibilities include but are not limed to: Provide application support to all departments as needed. Responsible for the design, installation, integration, testing, documentation, monitoring, configuration management, disaster recovery/business continuity and ongoing maintenance of all TSA applications. Schedules and implements major and minor software releases as well as emergency service and/or security packs for computer and server operating systems. Schedule and implement major and minor software updates for all network devices, including switches, routers, and firewalls. Provides network and application access by assigning roles and maintaining security for auditing purposes. Responsible for managing PC and server management applications, including MDM, security and operational policies. Monitor and responds to notification-related aspects of the network and computing environment Responding 24/7 to monitoring of system and network health, utilization, performance, and security across all assigned platforms and takes the necessary steps to address any alert or notification. Develop and provide management reporting and dashboard of performance and other key information as defined. Manage, lead, own and/or participate in IT projects and tasks as outlined by management. Will oversee and coordinate work of contractors as required. On call and after-hours support required. Performs other duties as assigned. Abide by all TSA policies and procedures as outlined in the Employee Manual. Comply with safety policies, practices, and procedures. Report all unsafe work practices to supervisor and/or Human Resources.

Knowledge, Skills, and Abilities Required:

Configuring and management of Microsoft Active Directory Knowledge of Microsoft Entra ID Experience with server virtualization software and clustering Administering Microsoft 365 Administering and configuring Microsoft Intune for PC and MDM Responding to alerts from various systems 24/7 Knowledge of public and internal email routing, including SPF, DKIM, DMARC, and content filtering LAN network configuration including routing, VLAN concepts, Access Control Lists, and Spanning-Tree Firewall configuration and management Knowledge of Cloud based environments Internet content filtering Basic troubleshooting skills Installation of server and PC software and patches following proper procedures and best practices Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write information and respond to questions from groups of managers and staff. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrated use of intermediate computer operations Ability to communicate complex information effectively, both orally and in writing Ability to maintain relationships with computer-related vendors Ability to work evenings, weekends and holidays as required Ability to be on call to respond to emergencies Requirements Bachelor's degree from four-year college or university; one to two years related experience and/or training, or any combination of education and experience which would likely produce the required knowledge, skills and abilities. Bachelor's degree in Computer Science or related field preferred. Other If posted as a full-time position, position offers an attractive benefits/vacation package including health, dental, vision, disability, life insurance, and 403(b) retirement plan with a 100% match of the first 5% contributed.