A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
High school diploma or equivalent required. Previous experience supporting maintenance, manufacturing, industrial, or operations teams. Experience with invoice processing, payroll support, or administrative business systems. Intermediate computer skills with proficiency in Microsoft Office, including Excel. Experience with Computerized Maintenance Management Systems (CMMS Typing speed of 45-50 words per minute. Ability to successfully demonstrate proficiency in basic Microsoft Excel and typing during the interview process. Strong attention to detail and commitment to data accuracy. Excellent written and verbal communication skills. Ability to manage multiple priorities while meeting deadlines. Experience providing customer or internal team support in a business environment.
Description:
Perform accurate and timely data entry into the Computerized Maintenance Management System (CMMS). Support maintenance operations by completing required business system transactions. Assist in maintaining CMMS and related business systems to ensure system reliability and minimize downtime. Monitor the accuracy, completeness, and timeliness of critical business system transactions. Support asset control, maintenance execution, and quality reporting through accurate system updates. Assist with troubleshooting business system, data, and tracking worksheet issues. Escalate technical issues to the appropriate business systems support team as needed. Help communicate system updates, enhancements, and process changes to end users. Process and maintain confidential records, reports, and business documentation. Coordinate meetings, office communications, conference rooms, and audiovisual equipment. Assist with organizing company meetings and special events. Maintain organized records and documentation supporting maintenance activities. Support office organization, including breakroom supplies and general administrative tasks. Process purchase orders and support procurement activities. Verify and process invoices accurately and in a timely manner. Support payroll-related transactions and administrative processes. Assist with quality and quantity reporting requirements. Maintain tracking spreadsheets and ensure business data integrity. Provide assistance to the Business Systems Administrator and maintenance teams. Help train users on proper execution of business system transactions. Serve as a resource for administrative and business process questions. Collaborate with internal teams to improve system efficiency and data quality. HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.
JOB-10047203
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LW Pay:
$19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Vision insurance
