IT Support Specialist Mission Support - 3.8 Clearfield, UT Job Details Full-time $23 - $28 an hour 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Retirement plan Qualifications Computer operation Windows Computer hardware Desktop administration Mobile devices Full Job Description Job Overview We are seeking a dependable IT Support Specialist to provide day-to-day technical support in a hybrid IT environment that includes both on-premises and cloud-based systems. This role is ideal for someone with strong troubleshooting skills, clear communication, and a customer-focused approach. Responsibilities Provide technical support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, network, and connectivity issues Support Microsoft 365 and other cloud-based applications Assist users with passwords, accounts, permissions, and email Set up and configure computers, user accounts, and standard applications Support systems operating across on-premises and cloud environments Document issues, solutions, equipment, and support requests Escalate complex problems to the appropriate resource Help maintain IT equipment and inventory Follow established security and data-protection practices Experience Previous help desk, desktop support, or related IT experience Working knowledge of Windows computers and Microsoft 365 Basic understanding of networking, including Wi-Fi, TCP/IP, DNS, and VPNs Familiarity with Active Directory and Azure Entra ID is preferred Ability to diagnose common technical problems and explain solutions clearly Strong organization, communication, and customer-service skills Ability to work independently and prioritize multiple requests Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft certifications, are helpful but not required

Pay:

$23.00 - $28.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person