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IT Support Technician
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Utah data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$58,166 / year median in Utah
-5% projected decline
Job Description
Position Details WSU's Commitment to Equal Opportunity Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32). Position Information Position Title IT Support Technician Requisition Number H00580P Position Category Hourly/Work Study Campus Location Weber State University - Ogden, UT Hours per week 20 Months per year 12 Alternate work schedule Pay Grade Salary Hourly Pay Rate $ 13.00 FLSA Job Summary/Basic Function Assist faculty, staff, & students experiencing technology issues of a wide variety. Configure, deploy, and maintain Mac, PC, mobile devices, and peripherals. Maintain classroom multimedia technology. Required Qualifications Current or recent coursework pursuant to a degree related to digital technology. This position is 50/50 eligible, student must be enrolled full-time and have at least a 2.0 GPA in order to qualify. Preferred Qualifications Strong familiarity with macOS and Windows operating systems, computer hardware, peripherals, and application functionality. Basic understanding of mobile devices systems including iPads, iOS and Android devices. Background Check? No Posting Detail Information Job Open Date 08/31/2026 Review Date 09/02/2026 Job Close Date 09/14/2026 Open Until Filled Quick Link for Direct Access to Posting https://jobs.weber.edu/postings/7203 Notes to Applicant To apply, complete the online application, attach a resume. The contact information for three references, and a cover letter are optional. If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work. The screening of applicants will begin immediately. Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months. ADA Essential Job Function ADA Essential Job Function Physical Activity of this position Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Moving about on hands and knees or hands and feet. , Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Physical Requirements of this position Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Benefits
- Dental Insurance