About us Computer Hospital is looking for a full time Computer Repair Technician. We are looking for someone who is responsible and who has a strong work history in computer repair. Looking for someone who is certified in apple certifcation or A+ Certifcation Responsibilities You would be expected to perform diagnoses on computers perform computer repair, virus removal, clone to SSD, tune-up, PC-MAC Repair, time machine backups restore, migration, fix Apple products as well as PC. Must have good communication skills and good at sales. Qualifications Need to have at least 3 years of computer repair, and work history needs to be verified. Must have at least 2 year degree in a computer related field or A+ certifiation/Apple Certified and 3 year work history in computer repair. Additional Information Please do not apply unless you have 2 years of computer repair experience or some form of computer releated education, or A+ / Apple certficate.

Responsibilities:

• Provide technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals.
• Install, configure, and troubleshoot computer systems and applications.
• Set up and maintain computer hardware and software.
• Respond to inquiries from staff, administrators, service providers, etc., to provide technical assistance and support.
• Ensure proper documentation, tracking, and monitoring of the incident to ensure timely resolution.
• Collaborate with the IT team to resolve more complex issues.

Experience:

• Proficient in TCP/IP networking protocols.
• Excellent communication skills to interact effectively with end-users.
• Experience in software troubleshooting and problem-solving.
• Familiarity with Jira for issue tracking and project management.
• Knowledge of mobile devices such as smartphones and tablets.
• Experience with Active Directory for user management.
• Ability to analyze information and evaluate results to choose the best solution.
• Familiarity with Linux operating systems.
• Previous experience in a help desk or customer service role is beneficial.
• Experience using ServiceNow for IT service management.

Pay:

$15.00

• $20.00 per hour Expected hours: 20.0
• 32.

0 per week

Benefits:

Dental insurance Health insurance

Work Location:

In person