Role:

Executive Deskside Support Location:

Northern Virginia Type:

Full-Time | Onsite (4-5 days/week) About the

Team:

Join a collaborative technology team supporting a well-established education-focused organization. You'll play a key role in delivering reliable IT support while ensuring leadership, staff, and end users have the technology they need to succeed.

What You'll Do:

Provide hands-on technical support for executive leadership and office staff. Install, configure, troubleshoot, and maintain Windows and Mac devices. Support Microsoft Teams Rooms, conferencing technology, and end-user collaboration tools. Manage user account provisioning, hardware deployment, and inventory. Troubleshoot networking, printers, projectors, interactive displays, and other classroom/office technology. Coordinate IT projects, document processes, and maintain accurate support records. Deliver responsive, customer-focused support while collaborating with cross-functional IT teams.

Core Tech & Skills:

Windows & macOS administration Microsoft Teams Rooms Microsoft 365 & Active Directory Hardware deployment and lifecycle management Network troubleshooting (wired & wireless) Printers, scanners, projectors, and AV equipment Help desk ticketing systems Inventory and asset management Executive/VIP support Technical documentation

Pay:

$40.00 - $45.00 per hour Application Question(s): How many years of work experience do you have with Mac? How many years of work experience do you have with Windows? Are you comfortable commuting to this job's location? Are you comfortable working in an onsite setting? How many years of work experience do you have with Active Directory?

Work Location:

In person