Endurance IT Services | Full time IT Support Technician / Junior Systems Administrator Hampton, United States | Posted on 07/27/2026 Share job via email
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Job Information
Industry
Technology
Salary
$17 - $20 an hour
Date Opened
07/27/2026
Job Type
Full time
City
Hampton
State/Province
Virginia
Country
United States
Zip/Postal Code
23630
Job Description
Our client is seeking an IT Support Technician / Junior Systems Administrator to provide technical support, maintain IT infrastructure, and ensure seamless technology operations for end users. This role combines hands-on technical support with system administration responsibilities, making it ideal for professionals looking to grow their careers in IT. The successful candidate will be customer-focused, detail-oriented, and capable of supporting hardware, software, network, and server environments while delivering exceptional service to users.
Key Responsibilities
Provide technical support for desktops, laptops, printers, software applications, and network connectivity issues.
Install, configure, troubleshoot, and maintain hardware and software systems.
Support Windows and Mac operating systems.
Create, modify, and manage user accounts in Active Directory.
Assist with Windows Server administration and system maintenance.
Troubleshoot network connectivity issues and escalate complex problems when necessary.
Manage and maintain printers, peripherals, and related equipment.
Respond to help desk requests and document resolutions.
Maintain accurate inventory and asset records.
Collaborate with IT team members on projects, upgrades, and technology initiatives.
Provide exceptional customer service to end users while meeting established service levels.
Assist with technology support during special events and organizational initiatives.
Qualifications
Required
Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience.
Experience providing desktop, help desk, or technical support.
Knowledge of Windows operating systems and PC hardware.
Basic understanding of networking concepts and troubleshooting.
Strong customer service, communication, and organizational skills.
Ability to work independently and as part of a team.
Preferred
Experience with Active Directory and Group Policy.
Windows Server administration experience.
Experience supporting Microsoft Office and Microsoft 365 environments.
Familiarity with printer management and network-attached devices.
Knowledge of scripting, automation, or basic web technologies.
Industry certifications such as CompTIA A+, Network+, Microsoft, ITIL, or related certifications.
Ideal Candidate Background
Candidates with experience in the following roles are encouraged to apply:
IT Technician
Desktop Support Technician
Help Desk Technician
IT Support Specialist
Technical Support Specialist
Systems Administrator
Junior Systems Administrator
Network Support Technician
Computer Technician
Desktop Support Analyst
Skills
Active Directory
Windows Server
Microsoft 365
Desktop Support
Help Desk Support
Network Troubleshooting
Hardware & Software Support
Customer Service
System Administration
Technical Documentation
Why Apply?
Opportunity to grow into systems and network administration responsibilities.
Exposure to a wide range of enterprise technologies.
Collaborative and supportive team environment.
Stable full-time position with career advancement potential. About Endurance IT Services Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions. ​ Some opportunities may not be exclusive and may evolve as we work with clients—but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals. Powered by